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Forum Update on Monday, May 27th 2025

email notifications not coming any more

Scheduled Pinned Locked Moved Solved Qt.io webservices
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  • SGaistS Offline
    SGaistS Offline
    SGaist
    Lifetime Qt Champion
    wrote on last edited by
    #4

    Hi,

    If memories serves well, there has been that glitch some time long ago and I had to toggle the settings back and forth for the notification to be good again.

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    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

    mzimmersM 1 Reply Last reply
    0
    • SGaistS SGaist

      Hi,

      If memories serves well, there has been that glitch some time long ago and I had to toggle the settings back and forth for the notification to be good again.

      mzimmersM Offline
      mzimmersM Offline
      mzimmers
      wrote on last edited by
      #5

      @SGaist yeah, this definitely isn't the first time this has happened. The forum could benefit from a "tell the people in charge about an issue" category.

      JonBJ 1 Reply Last reply
      0
      • mzimmersM mzimmers

        @SGaist yeah, this definitely isn't the first time this has happened. The forum could benefit from a "tell the people in charge about an issue" category.

        JonBJ Offline
        JonBJ Offline
        JonB
        wrote on last edited by
        #6

        @mzimmers
        That is what https://forum.qt.io/category/5/qt-io-webservices is supposed to be for.

        1 Reply Last reply
        0
        • mzimmersM mzimmers

          Hi all -

          Has anyone else noticed that sometime in the last couple weeks, we're not getting email notifications when someone replies to a topic you post? My settings haven't changed, but they stopped coming for me recently.

          JKSHJ Offline
          JKSHJ Offline
          JKSH
          Moderators
          wrote on last edited by
          #7

          @mzimmers Check your spam folder.

          Email notifications are sent by an Amazon server. DMARC alignment has always failed in these emails, but the failures seem to be treated more aggressively recently. Gmail is now plastering my notifications with this scary warning:

          Warning from Gmail

          This is an excerpt from a notification email's header last month:

          ARC-Authentication-Results: i=1; mx.google.com;
                 dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b=HWLd+aaV;
                 spf=pass (google.com: domain of 0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com designates 54.240.4.15 as permitted sender) smtp.mailfrom=0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com;
                 dmarc=fail (p=NONE sp=NONE dis=NONE) header.from=qt.io
          

          This is from yesterday:

          ARC-Authentication-Results: i=1; mx.google.com;
                 dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b="iK3wGd/s";
                 spf=pass (google.com: domain of 01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com designates 54.240.4.6 as permitted sender) smtp.mailfrom=01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com;
                 dmarc=fail (p=QUARANTINE sp=QUARANTINE dis=QUARANTINE) header.from=qt.io
          

          Notice that the emails were being allowed through before, but are being quarantined now.

          Could you please have a look, @Pedro ?

          @JonB said in email notifications not coming any more:

          That is what https://forum.qt.io/category/5/qt-io-webservices is supposed to be for.

          Moved

          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

          mzimmersM 1 Reply Last reply
          3
          • S Offline
            S Offline
            SimonSchroeder
            wrote on last edited by
            #8

            I usually don't keep the forum page open in my browser. Once I accidentally left it open and that was the one time I didn't get an email. So, there might be a connection between being logged in and therefore not getting emails. Try the toggling as suggested.

            Also, recently the Qt forum emails are flagged as spam with my email provider (company domain). "*** SPAM ***" is added to the title and Thunderbird shows the nice fire icon to say it detected spam. (Luckily, I almost get no spam so that I have the "automatically move to spam folder" feature turned off. So, I still see all the Qt forum emails.)

            JKSHJ 1 Reply Last reply
            0
            • S SimonSchroeder

              I usually don't keep the forum page open in my browser. Once I accidentally left it open and that was the one time I didn't get an email. So, there might be a connection between being logged in and therefore not getting emails. Try the toggling as suggested.

              Also, recently the Qt forum emails are flagged as spam with my email provider (company domain). "*** SPAM ***" is added to the title and Thunderbird shows the nice fire icon to say it detected spam. (Luckily, I almost get no spam so that I have the "automatically move to spam folder" feature turned off. So, I still see all the Qt forum emails.)

              JKSHJ Offline
              JKSHJ Offline
              JKSH
              Moderators
              wrote on last edited by
              #9

              @SimonSchroeder said in email notifications not coming any more:

              Also, recently the Qt forum emails are flagged as spam with my email provider (company domain). "*** SPAM ***" is added to the title and Thunderbird shows the nice fire icon to say it detected spam.

              DMARC failure (see my post above)

              Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

              1 Reply Last reply
              0
              • JKSHJ JKSH

                @mzimmers Check your spam folder.

                Email notifications are sent by an Amazon server. DMARC alignment has always failed in these emails, but the failures seem to be treated more aggressively recently. Gmail is now plastering my notifications with this scary warning:

                Warning from Gmail

                This is an excerpt from a notification email's header last month:

                ARC-Authentication-Results: i=1; mx.google.com;
                       dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b=HWLd+aaV;
                       spf=pass (google.com: domain of 0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com designates 54.240.4.15 as permitted sender) smtp.mailfrom=0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com;
                       dmarc=fail (p=NONE sp=NONE dis=NONE) header.from=qt.io
                

                This is from yesterday:

                ARC-Authentication-Results: i=1; mx.google.com;
                       dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b="iK3wGd/s";
                       spf=pass (google.com: domain of 01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com designates 54.240.4.6 as permitted sender) smtp.mailfrom=01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com;
                       dmarc=fail (p=QUARANTINE sp=QUARANTINE dis=QUARANTINE) header.from=qt.io
                

                Notice that the emails were being allowed through before, but are being quarantined now.

                Could you please have a look, @Pedro ?

                @JonB said in email notifications not coming any more:

                That is what https://forum.qt.io/category/5/qt-io-webservices is supposed to be for.

                Moved

                mzimmersM Offline
                mzimmersM Offline
                mzimmers
                wrote on last edited by
                #10

                @JKSH yep...just checked the "junk" folder...there they were. I went through and marked several of them as "not junk;" hopefully I marked enough that Google mail will get the idea. If not, I'll have to go through and mark the others, I guess.

                Thanks to everyone who looked at this.

                PedroP 1 Reply Last reply
                1
                • mzimmersM mzimmers

                  @JKSH yep...just checked the "junk" folder...there they were. I went through and marked several of them as "not junk;" hopefully I marked enough that Google mail will get the idea. If not, I'll have to go through and mark the others, I guess.

                  Thanks to everyone who looked at this.

                  PedroP Offline
                  PedroP Offline
                  Pedro
                  Qt Community Manager
                  wrote on last edited by
                  #11

                  Hi all! Even though this thread is marked as "solved", I will still forward this issue to see if there is anything that can be done from our side.

                  1 Reply Last reply
                  1
                  • PedroP Offline
                    PedroP Offline
                    Pedro
                    Qt Community Manager
                    wrote on last edited by
                    #12

                    Hi, again.
                    We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                    S 1 Reply Last reply
                    2
                    • PedroP Pedro

                      Hi, again.
                      We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                      S Offline
                      S Offline
                      SimonSchroeder
                      wrote on last edited by
                      #13

                      @Pedro said in email notifications not coming any more:

                      Hi, again.
                      We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                      The last email has not been detected as spam anymore. Thanks a lot!

                      JKSHJ 1 Reply Last reply
                      0
                      • S SimonSchroeder

                        @Pedro said in email notifications not coming any more:

                        Hi, again.
                        We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                        The last email has not been detected as spam anymore. Thanks a lot!

                        JKSHJ Offline
                        JKSHJ Offline
                        JKSH
                        Moderators
                        wrote on last edited by
                        #14

                        @SimonSchroeder said in email notifications not coming any more:

                        The last email has not been detected as spam anymore. Thanks a lot!

                        Seconded. I now see dmarc=pass in my email headers. Thanks for getting this fixed, @Pedro!

                        Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                        1 Reply Last reply
                        0
                        • Z Offline
                          Z Offline
                          zaidmughal
                          Banned
                          wrote on last edited by
                          #15
                          This post is deleted!
                          1 Reply Last reply
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