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Forum Update on Monday, May 27th 2025

email notifications not coming any more

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  • mzimmersM Offline
    mzimmersM Offline
    mzimmers
    wrote on last edited by
    #1

    Hi all -

    Has anyone else noticed that sometime in the last couple weeks, we're not getting email notifications when someone replies to a topic you post? My settings haven't changed, but they stopped coming for me recently.

    JKSHJ 1 Reply Last reply
    0
    • mrjjM Offline
      mrjjM Offline
      mrjj
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi
      Have you tried to log out and in again ?

      1 Reply Last reply
      0
      • mzimmersM Offline
        mzimmersM Offline
        mzimmers
        wrote on last edited by
        #3

        No, I haven't. I'm usually logged in on more than one system, though I don't know why that should cause a notification problem.

        1 Reply Last reply
        0
        • SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #4

          Hi,

          If memories serves well, there has been that glitch some time long ago and I had to toggle the settings back and forth for the notification to be good again.

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

          mzimmersM 1 Reply Last reply
          0
          • SGaistS SGaist

            Hi,

            If memories serves well, there has been that glitch some time long ago and I had to toggle the settings back and forth for the notification to be good again.

            mzimmersM Offline
            mzimmersM Offline
            mzimmers
            wrote on last edited by
            #5

            @SGaist yeah, this definitely isn't the first time this has happened. The forum could benefit from a "tell the people in charge about an issue" category.

            JonBJ 1 Reply Last reply
            0
            • mzimmersM mzimmers

              @SGaist yeah, this definitely isn't the first time this has happened. The forum could benefit from a "tell the people in charge about an issue" category.

              JonBJ Offline
              JonBJ Offline
              JonB
              wrote on last edited by
              #6

              @mzimmers
              That is what https://forum.qt.io/category/5/qt-io-webservices is supposed to be for.

              1 Reply Last reply
              0
              • mzimmersM mzimmers

                Hi all -

                Has anyone else noticed that sometime in the last couple weeks, we're not getting email notifications when someone replies to a topic you post? My settings haven't changed, but they stopped coming for me recently.

                JKSHJ Offline
                JKSHJ Offline
                JKSH
                Moderators
                wrote on last edited by
                #7

                @mzimmers Check your spam folder.

                Email notifications are sent by an Amazon server. DMARC alignment has always failed in these emails, but the failures seem to be treated more aggressively recently. Gmail is now plastering my notifications with this scary warning:

                Warning from Gmail

                This is an excerpt from a notification email's header last month:

                ARC-Authentication-Results: i=1; mx.google.com;
                       dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b=HWLd+aaV;
                       spf=pass (google.com: domain of 0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com designates 54.240.4.15 as permitted sender) smtp.mailfrom=0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com;
                       dmarc=fail (p=NONE sp=NONE dis=NONE) header.from=qt.io
                

                This is from yesterday:

                ARC-Authentication-Results: i=1; mx.google.com;
                       dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b="iK3wGd/s";
                       spf=pass (google.com: domain of 01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com designates 54.240.4.6 as permitted sender) smtp.mailfrom=01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com;
                       dmarc=fail (p=QUARANTINE sp=QUARANTINE dis=QUARANTINE) header.from=qt.io
                

                Notice that the emails were being allowed through before, but are being quarantined now.

                Could you please have a look, @Pedro ?

                @JonB said in email notifications not coming any more:

                That is what https://forum.qt.io/category/5/qt-io-webservices is supposed to be for.

                Moved

                Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                mzimmersM 1 Reply Last reply
                3
                • S Offline
                  S Offline
                  SimonSchroeder
                  wrote on last edited by
                  #8

                  I usually don't keep the forum page open in my browser. Once I accidentally left it open and that was the one time I didn't get an email. So, there might be a connection between being logged in and therefore not getting emails. Try the toggling as suggested.

                  Also, recently the Qt forum emails are flagged as spam with my email provider (company domain). "*** SPAM ***" is added to the title and Thunderbird shows the nice fire icon to say it detected spam. (Luckily, I almost get no spam so that I have the "automatically move to spam folder" feature turned off. So, I still see all the Qt forum emails.)

                  JKSHJ 1 Reply Last reply
                  0
                  • S SimonSchroeder

                    I usually don't keep the forum page open in my browser. Once I accidentally left it open and that was the one time I didn't get an email. So, there might be a connection between being logged in and therefore not getting emails. Try the toggling as suggested.

                    Also, recently the Qt forum emails are flagged as spam with my email provider (company domain). "*** SPAM ***" is added to the title and Thunderbird shows the nice fire icon to say it detected spam. (Luckily, I almost get no spam so that I have the "automatically move to spam folder" feature turned off. So, I still see all the Qt forum emails.)

                    JKSHJ Offline
                    JKSHJ Offline
                    JKSH
                    Moderators
                    wrote on last edited by
                    #9

                    @SimonSchroeder said in email notifications not coming any more:

                    Also, recently the Qt forum emails are flagged as spam with my email provider (company domain). "*** SPAM ***" is added to the title and Thunderbird shows the nice fire icon to say it detected spam.

                    DMARC failure (see my post above)

                    Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                    1 Reply Last reply
                    0
                    • JKSHJ JKSH

                      @mzimmers Check your spam folder.

                      Email notifications are sent by an Amazon server. DMARC alignment has always failed in these emails, but the failures seem to be treated more aggressively recently. Gmail is now plastering my notifications with this scary warning:

                      Warning from Gmail

                      This is an excerpt from a notification email's header last month:

                      ARC-Authentication-Results: i=1; mx.google.com;
                             dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b=HWLd+aaV;
                             spf=pass (google.com: domain of 0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com designates 54.240.4.15 as permitted sender) smtp.mailfrom=0102018320eacdf8-0cbbd941-91e1-404d-8467-b52889832c90-000000@eu-west-1.amazonses.com;
                             dmarc=fail (p=NONE sp=NONE dis=NONE) header.from=qt.io
                      

                      This is from yesterday:

                      ARC-Authentication-Results: i=1; mx.google.com;
                             dkim=pass header.i=@amazonses.com header.s=ihchhvubuqgjsxyuhssfvqohv7z3u4hn header.b="iK3wGd/s";
                             spf=pass (google.com: domain of 01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com designates 54.240.4.6 as permitted sender) smtp.mailfrom=01020183efe32952-c7bfc2df-95b0-46cb-a6d3-9a4f1697b2e8-000000@eu-west-1.amazonses.com;
                             dmarc=fail (p=QUARANTINE sp=QUARANTINE dis=QUARANTINE) header.from=qt.io
                      

                      Notice that the emails were being allowed through before, but are being quarantined now.

                      Could you please have a look, @Pedro ?

                      @JonB said in email notifications not coming any more:

                      That is what https://forum.qt.io/category/5/qt-io-webservices is supposed to be for.

                      Moved

                      mzimmersM Offline
                      mzimmersM Offline
                      mzimmers
                      wrote on last edited by
                      #10

                      @JKSH yep...just checked the "junk" folder...there they were. I went through and marked several of them as "not junk;" hopefully I marked enough that Google mail will get the idea. If not, I'll have to go through and mark the others, I guess.

                      Thanks to everyone who looked at this.

                      PedroP 1 Reply Last reply
                      1
                      • mzimmersM mzimmers

                        @JKSH yep...just checked the "junk" folder...there they were. I went through and marked several of them as "not junk;" hopefully I marked enough that Google mail will get the idea. If not, I'll have to go through and mark the others, I guess.

                        Thanks to everyone who looked at this.

                        PedroP Offline
                        PedroP Offline
                        Pedro
                        Qt Community Manager
                        wrote on last edited by
                        #11

                        Hi all! Even though this thread is marked as "solved", I will still forward this issue to see if there is anything that can be done from our side.

                        1 Reply Last reply
                        1
                        • PedroP Offline
                          PedroP Offline
                          Pedro
                          Qt Community Manager
                          wrote on last edited by
                          #12

                          Hi, again.
                          We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                          S 1 Reply Last reply
                          2
                          • PedroP Pedro

                            Hi, again.
                            We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                            S Offline
                            S Offline
                            SimonSchroeder
                            wrote on last edited by
                            #13

                            @Pedro said in email notifications not coming any more:

                            Hi, again.
                            We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                            The last email has not been detected as spam anymore. Thanks a lot!

                            JKSHJ 1 Reply Last reply
                            0
                            • S SimonSchroeder

                              @Pedro said in email notifications not coming any more:

                              Hi, again.
                              We have just updated our email settings for our outgoing email messages; we should not encounter this issue anymore. If the problem persists, please let me know. 🙂

                              The last email has not been detected as spam anymore. Thanks a lot!

                              JKSHJ Offline
                              JKSHJ Offline
                              JKSH
                              Moderators
                              wrote on last edited by
                              #14

                              @SimonSchroeder said in email notifications not coming any more:

                              The last email has not been detected as spam anymore. Thanks a lot!

                              Seconded. I now see dmarc=pass in my email headers. Thanks for getting this fixed, @Pedro!

                              Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                              1 Reply Last reply
                              0
                              • Z Offline
                                Z Offline
                                zaidmughal
                                Banned
                                wrote on last edited by
                                #15
                                This post is deleted!
                                1 Reply Last reply
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