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Qt crash at installation

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  • JKSHJ JKSH

    Hi, and welcome!

    Do you have another PC? Can you try running the installer on a different PC?

    @sunhouzi said in Qt crash at installation:

    this is system event log:

    Unfortunately, the log doesn't say what caused the crash.

    this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

    this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

    The website is asking us to login. So, we are unable to view those videos.

    S Offline
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    sunhouzi
    wrote on last edited by
    #20

    @JKSH another pc is no problem.

    i change video to this:

    install offline:
    file url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7
    play url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&ep=&fid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&open=normal

    install online :
    file url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af
    play url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af&ep=&fid=a5e4278d69a94d11a0878112e9e179af&open=normal

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    • S sunhouzi

      This post is deleted!

      JKSHJ Online
      JKSHJ Online
      JKSH
      Moderators
      wrote on last edited by
      #21

      @sunhouzi said in Qt crash at installation:

      another pc is no problem.

      OK, can you try installing on another PC? Does it crash there?

      i change video

      Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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      • JKSHJ JKSH

        @sunhouzi said in Qt crash at installation:

        another pc is no problem.

        OK, can you try installing on another PC? Does it crash there?

        i change video

        Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

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        sunhouzi
        wrote on last edited by
        #22

        @JKSH i install qt in virtual box on crashed pc, install success.

        this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
        this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

        JKSHJ 1 Reply Last reply
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        • S sunhouzi

          @JKSH i install qt in virtual box on crashed pc, install success.

          this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
          this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

          JKSHJ Online
          JKSHJ Online
          JKSH
          Moderators
          wrote on last edited by
          #23

          @sunhouzi said in Qt crash at installation:

          i install qt in virtual box on crashed pc, install success.

          Great! Happy coding.

          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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          • JKSHJ JKSH

            @sunhouzi said in Qt crash at installation:

            i install qt in virtual box on crashed pc, install success.

            Great! Happy coding.

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            sunhouzi
            wrote on last edited by
            #24

            @JKSH no. no. no, it is not resolve my problem.

            i need install qt in origin pc not virtual box. virtual box is a test environment.

            JKSHJ 1 Reply Last reply
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            • S sunhouzi

              @JKSH no. no. no, it is not resolve my problem.

              i need install qt in origin pc not virtual box. virtual box is a test environment.

              JKSHJ Online
              JKSHJ Online
              JKSH
              Moderators
              wrote on last edited by
              #25

              @sunhouzi said in Qt crash at installation:

              i need install qt in origin pc not virtual box.

              Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

              Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

              S 1 Reply Last reply
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              • JKSHJ JKSH

                @sunhouzi said in Qt crash at installation:

                i need install qt in origin pc not virtual box.

                Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

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                sunhouzi
                wrote on last edited by
                #26

                @JKSH I try disable antivirus, it still crash.
                can you feedback this problem to developer? i can upload log if need.

                jsulmJ 1 Reply Last reply
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                • S sunhouzi

                  @JKSH I try disable antivirus, it still crash.
                  can you feedback this problem to developer? i can upload log if need.

                  jsulmJ Offline
                  jsulmJ Offline
                  jsulm
                  Lifetime Qt Champion
                  wrote on last edited by
                  #27

                  @sunhouzi said in Qt crash at installation:

                  can you feedback this problem to developer?

                  You can do it also: https://bugreports.qt.io/secure/Dashboard.jspa

                  https://forum.qt.io/topic/113070/qt-code-of-conduct

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                  • jsulmJ jsulm

                    @sunhouzi said in Qt crash at installation:

                    can you feedback this problem to developer?

                    You can do it also: https://bugreports.qt.io/secure/Dashboard.jspa

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                    sunhouzi
                    wrote on last edited by
                    #28

                    @jsulm ok, think you~

                    D 1 Reply Last reply
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                    • S sunhouzi

                      @jsulm ok, think you~

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                      Decycle
                      wrote on last edited by
                      #29

                      @sunhouzi Did you fix it eventually? I have the same problem where I can't install qt. The system log also says error unknown

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                      • D Offline
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                        DylanT123
                        wrote on last edited by
                        #30

                        This took me ages to fix but in the end I fixed this problem by:

                        Example Batch Script:
                        Here’s how you can create a batch script to clear the PATH and run the Qt installer:

                        Open Notepad.
                        Copy and paste the following lines into Notepad:
                        batch
                        Copy code
                        @echo off
                        rem Clear the PATH environment variable
                        set PATH=
                        rem Run Qt installer
                        "InstallerPath/...."
                        Save the file with a .bat extension, for example, install_qt.bat.
                        Run the batch script by double-clicking it. This will open a Command Prompt window, clear the PATH, and then run the Qt installer.
                        Note:
                        Replace "InstallerPath/...." with the correct path to your Qt installer.
                        Ensure that the Qt installer file you're using is not corrupted and that you have downloaded it completely.

                        W 1 Reply Last reply
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                        • D DylanT123

                          This took me ages to fix but in the end I fixed this problem by:

                          Example Batch Script:
                          Here’s how you can create a batch script to clear the PATH and run the Qt installer:

                          Open Notepad.
                          Copy and paste the following lines into Notepad:
                          batch
                          Copy code
                          @echo off
                          rem Clear the PATH environment variable
                          set PATH=
                          rem Run Qt installer
                          "InstallerPath/...."
                          Save the file with a .bat extension, for example, install_qt.bat.
                          Run the batch script by double-clicking it. This will open a Command Prompt window, clear the PATH, and then run the Qt installer.
                          Note:
                          Replace "InstallerPath/...." with the correct path to your Qt installer.
                          Ensure that the Qt installer file you're using is not corrupted and that you have downloaded it completely.

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                          Wrex
                          wrote on last edited by
                          #31

                          @DylanT123 Thank you so much for this solution, it helped a lot <3

                          1 Reply Last reply
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