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Qt crash at installation

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  • JKSHJ JKSH

    @Fasstaff said in Qt crash at installation:

    @hskoglund
    Oh, I don't know why but this solve my problem, thank you very very much !

    Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

    • Click "Topic Tools" -> "Mark Post as Solved"
    • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

    Though, if possible, I would still like the explanation ^^

    The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

    If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

    For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

    F Offline
    F Offline
    Fasstaff
    wrote on last edited by
    #15

    @JKSH
    Thank you very much for the explanation !
    And yeah, marking the topic as solved !

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    • S Offline
      S Offline
      sunhouzi
      wrote on last edited by
      #16

      i have same problem, and i try run set path in cmd:

      set path=
      qt-opensource-windows-x86-5.14.2.exe
      but it still crash, also i try use online install, it same result crash on progress.

      I try change install path to C or D, it still crash !

      I Think the system have problem, but i upgrade to windows 11, it still cash !

      this is system event log:

      错误应用程序名称: qt-opensource-windows-x86-5.14.2.exe,版本: 3.2.2.0,时间戳: 0x5e673bc0
      错误模块名称: unknown,版本: 0.0.0.0,时间戳: 0x00000000
      异常代码: 0xc0000005
      错误偏移量: 0x00000000
      错误进程 ID: 0x5f48
      错误应用程序启动时间: 0x01d7dad7a42aeffe
      错误应用程序路径: D:\Download\EGDownloads\qt-opensource-windows-x86-5.14.2.exe
      错误模块路径: unknown
      报告 ID: 3e71d254-b3f0-491a-b111-88f38447180c
      错误程序包全名:
      错误程序包相对应用程序 ID:

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      • S Offline
        S Offline
        sunhouzi
        wrote on last edited by
        #17

        this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

        this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

        JKSHJ 1 Reply Last reply
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        • S sunhouzi

          this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

          this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

          JKSHJ Offline
          JKSHJ Offline
          JKSH
          Moderators
          wrote on last edited by
          #18

          Hi, and welcome!

          Do you have another PC? Can you try running the installer on a different PC?

          @sunhouzi said in Qt crash at installation:

          this is system event log:

          Unfortunately, the log doesn't say what caused the crash.

          this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

          this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

          The website is asking us to login. So, we are unable to view those videos.

          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

          S 1 Reply Last reply
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          • S Offline
            S Offline
            sunhouzi
            wrote on last edited by
            #19
            This post is deleted!
            JKSHJ 1 Reply Last reply
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            • JKSHJ JKSH

              Hi, and welcome!

              Do you have another PC? Can you try running the installer on a different PC?

              @sunhouzi said in Qt crash at installation:

              this is system event log:

              Unfortunately, the log doesn't say what caused the crash.

              this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

              this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

              The website is asking us to login. So, we are unable to view those videos.

              S Offline
              S Offline
              sunhouzi
              wrote on last edited by
              #20

              @JKSH another pc is no problem.

              i change video to this:

              install offline:
              file url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7
              play url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&ep=&fid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&open=normal

              install online :
              file url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af
              play url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af&ep=&fid=a5e4278d69a94d11a0878112e9e179af&open=normal

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              • S sunhouzi

                This post is deleted!

                JKSHJ Offline
                JKSHJ Offline
                JKSH
                Moderators
                wrote on last edited by
                #21

                @sunhouzi said in Qt crash at installation:

                another pc is no problem.

                OK, can you try installing on another PC? Does it crash there?

                i change video

                Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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                • JKSHJ JKSH

                  @sunhouzi said in Qt crash at installation:

                  another pc is no problem.

                  OK, can you try installing on another PC? Does it crash there?

                  i change video

                  Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

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                  sunhouzi
                  wrote on last edited by
                  #22

                  @JKSH i install qt in virtual box on crashed pc, install success.

                  this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                  this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                  JKSHJ 1 Reply Last reply
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                  • S sunhouzi

                    @JKSH i install qt in virtual box on crashed pc, install success.

                    this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                    this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                    JKSHJ Offline
                    JKSHJ Offline
                    JKSH
                    Moderators
                    wrote on last edited by
                    #23

                    @sunhouzi said in Qt crash at installation:

                    i install qt in virtual box on crashed pc, install success.

                    Great! Happy coding.

                    Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                    S 1 Reply Last reply
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                    • JKSHJ JKSH

                      @sunhouzi said in Qt crash at installation:

                      i install qt in virtual box on crashed pc, install success.

                      Great! Happy coding.

                      S Offline
                      S Offline
                      sunhouzi
                      wrote on last edited by
                      #24

                      @JKSH no. no. no, it is not resolve my problem.

                      i need install qt in origin pc not virtual box. virtual box is a test environment.

                      JKSHJ 1 Reply Last reply
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                      • S sunhouzi

                        @JKSH no. no. no, it is not resolve my problem.

                        i need install qt in origin pc not virtual box. virtual box is a test environment.

                        JKSHJ Offline
                        JKSHJ Offline
                        JKSH
                        Moderators
                        wrote on last edited by
                        #25

                        @sunhouzi said in Qt crash at installation:

                        i need install qt in origin pc not virtual box.

                        Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                        Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                        S 1 Reply Last reply
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                        • JKSHJ JKSH

                          @sunhouzi said in Qt crash at installation:

                          i need install qt in origin pc not virtual box.

                          Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                          S Offline
                          S Offline
                          sunhouzi
                          wrote on last edited by
                          #26

                          @JKSH I try disable antivirus, it still crash.
                          can you feedback this problem to developer? i can upload log if need.

                          jsulmJ 1 Reply Last reply
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                          • S sunhouzi

                            @JKSH I try disable antivirus, it still crash.
                            can you feedback this problem to developer? i can upload log if need.

                            jsulmJ Offline
                            jsulmJ Offline
                            jsulm
                            Lifetime Qt Champion
                            wrote on last edited by
                            #27

                            @sunhouzi said in Qt crash at installation:

                            can you feedback this problem to developer?

                            You can do it also: https://bugreports.qt.io/secure/Dashboard.jspa

                            https://forum.qt.io/topic/113070/qt-code-of-conduct

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                            • jsulmJ jsulm

                              @sunhouzi said in Qt crash at installation:

                              can you feedback this problem to developer?

                              You can do it also: https://bugreports.qt.io/secure/Dashboard.jspa

                              S Offline
                              S Offline
                              sunhouzi
                              wrote on last edited by
                              #28

                              @jsulm ok, think you~

                              D 1 Reply Last reply
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                              • S sunhouzi

                                @jsulm ok, think you~

                                D Offline
                                D Offline
                                Decycle
                                wrote on last edited by
                                #29

                                @sunhouzi Did you fix it eventually? I have the same problem where I can't install qt. The system log also says error unknown

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                                • D Offline
                                  D Offline
                                  DylanT123
                                  wrote on last edited by
                                  #30

                                  This took me ages to fix but in the end I fixed this problem by:

                                  Example Batch Script:
                                  Here’s how you can create a batch script to clear the PATH and run the Qt installer:

                                  Open Notepad.
                                  Copy and paste the following lines into Notepad:
                                  batch
                                  Copy code
                                  @echo off
                                  rem Clear the PATH environment variable
                                  set PATH=
                                  rem Run Qt installer
                                  "InstallerPath/...."
                                  Save the file with a .bat extension, for example, install_qt.bat.
                                  Run the batch script by double-clicking it. This will open a Command Prompt window, clear the PATH, and then run the Qt installer.
                                  Note:
                                  Replace "InstallerPath/...." with the correct path to your Qt installer.
                                  Ensure that the Qt installer file you're using is not corrupted and that you have downloaded it completely.

                                  W 1 Reply Last reply
                                  0
                                  • D DylanT123

                                    This took me ages to fix but in the end I fixed this problem by:

                                    Example Batch Script:
                                    Here’s how you can create a batch script to clear the PATH and run the Qt installer:

                                    Open Notepad.
                                    Copy and paste the following lines into Notepad:
                                    batch
                                    Copy code
                                    @echo off
                                    rem Clear the PATH environment variable
                                    set PATH=
                                    rem Run Qt installer
                                    "InstallerPath/...."
                                    Save the file with a .bat extension, for example, install_qt.bat.
                                    Run the batch script by double-clicking it. This will open a Command Prompt window, clear the PATH, and then run the Qt installer.
                                    Note:
                                    Replace "InstallerPath/...." with the correct path to your Qt installer.
                                    Ensure that the Qt installer file you're using is not corrupted and that you have downloaded it completely.

                                    W Offline
                                    W Offline
                                    Wrex
                                    wrote on last edited by
                                    #31

                                    @DylanT123 Thank you so much for this solution, it helped a lot <3

                                    1 Reply Last reply
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