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Qt crash at installation

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  • F Fasstaff

    @hskoglund Sorry for not knowing it, but what would setting a path do ?

    JonBJ Offline
    JonBJ Offline
    JonB
    wrote on last edited by
    #12

    @Fasstaff
    The code is clearing the path environment variable to try to ensure the installer doesn't try to load/run/find something elsewhere that it's not supposed to.

    But it doesn't matter unless you try @hskoglund 2 lines (exactly as shown) in a Command Prompt. See if that makes it work or whether you have the same crash.

    1 Reply Last reply
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    • hskoglundH hskoglund

      Hmm it could be something hazardous in your PATH settings, you could try open a CMD window with the PATH temporarily set to empty:

      set path=
      E:\Téléchargements\qt-unified-windows-x86-3.2.1-2-online.exe
      
      F Offline
      F Offline
      Fasstaff
      wrote on last edited by Fasstaff
      #13

      @hskoglund
      Oh, I don't know why but this solve my problem, thank you very very much !

      Though, if possible, I would still like the explanation ^^

      JKSHJ 1 Reply Last reply
      0
      • F Fasstaff

        @hskoglund
        Oh, I don't know why but this solve my problem, thank you very very much !

        Though, if possible, I would still like the explanation ^^

        JKSHJ Offline
        JKSHJ Offline
        JKSH
        Moderators
        wrote on last edited by JKSH
        #14

        @Fasstaff said in Qt crash at installation:

        @hskoglund
        Oh, I don't know why but this solve my problem, thank you very very much !

        Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

        • Click "Topic Tools" -> "Mark Post as Solved"
        • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

        Though, if possible, I would still like the explanation ^^

        The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

        If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

        For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

        Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

        F 1 Reply Last reply
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        • JKSHJ JKSH

          @Fasstaff said in Qt crash at installation:

          @hskoglund
          Oh, I don't know why but this solve my problem, thank you very very much !

          Great! Please mark this topic as "Solved" and mark his answer as "Correct Answer"

          • Click "Topic Tools" -> "Mark Post as Solved"
          • Click the triple dots (next to the answer) -> "Mark this post as the correct answer"

          Though, if possible, I would still like the explanation ^^

          The PATH is a list of folders. Windows tells your executable to find and load DLLs from the PATH folders.

          If clearing the PATH stops a program from crashing, then you probably have a case of DLL Hell. One of the folders in your PATH probably contains DLLs that are incompatible with the Qt installer (for example, it might contain a different version of Qt DLLs)

          For this reason, we should avoid adding items to the PATH unnecessarily (and we should design our software in a way that doesn't need to be put in the PATH)

          F Offline
          F Offline
          Fasstaff
          wrote on last edited by
          #15

          @JKSH
          Thank you very much for the explanation !
          And yeah, marking the topic as solved !

          1 Reply Last reply
          0
          • S Offline
            S Offline
            sunhouzi
            wrote on last edited by
            #16

            i have same problem, and i try run set path in cmd:

            set path=
            qt-opensource-windows-x86-5.14.2.exe
            but it still crash, also i try use online install, it same result crash on progress.

            I try change install path to C or D, it still crash !

            I Think the system have problem, but i upgrade to windows 11, it still cash !

            this is system event log:

            错误应用程序名称: qt-opensource-windows-x86-5.14.2.exe,版本: 3.2.2.0,时间戳: 0x5e673bc0
            错误模块名称: unknown,版本: 0.0.0.0,时间戳: 0x00000000
            异常代码: 0xc0000005
            错误偏移量: 0x00000000
            错误进程 ID: 0x5f48
            错误应用程序启动时间: 0x01d7dad7a42aeffe
            错误应用程序路径: D:\Download\EGDownloads\qt-opensource-windows-x86-5.14.2.exe
            错误模块路径: unknown
            报告 ID: 3e71d254-b3f0-491a-b111-88f38447180c
            错误程序包全名:
            错误程序包相对应用程序 ID:

            1 Reply Last reply
            0
            • S Offline
              S Offline
              sunhouzi
              wrote on last edited by
              #17

              this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

              this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

              JKSHJ 1 Reply Last reply
              0
              • S sunhouzi

                this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                JKSHJ Offline
                JKSHJ Offline
                JKSH
                Moderators
                wrote on last edited by
                #18

                Hi, and welcome!

                Do you have another PC? Can you try running the installer on a different PC?

                @sunhouzi said in Qt crash at installation:

                this is system event log:

                Unfortunately, the log doesn't say what caused the crash.

                this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                The website is asking us to login. So, we are unable to view those videos.

                Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                S 1 Reply Last reply
                0
                • S Offline
                  S Offline
                  sunhouzi
                  wrote on last edited by
                  #19
                  This post is deleted!
                  JKSHJ 1 Reply Last reply
                  0
                  • JKSHJ JKSH

                    Hi, and welcome!

                    Do you have another PC? Can you try running the installer on a different PC?

                    @sunhouzi said in Qt crash at installation:

                    this is system event log:

                    Unfortunately, the log doesn't say what caused the crash.

                    this is online install video : https://www.aliyundrive.com/s/fQaWGfPQyoK

                    this is offline install video : https://www.aliyundrive.com/s/EvfitA4LSz8

                    The website is asking us to login. So, we are unable to view those videos.

                    S Offline
                    S Offline
                    sunhouzi
                    wrote on last edited by
                    #20

                    @JKSH another pc is no problem.

                    i change video to this:

                    install offline:
                    file url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7
                    play url : https://nas.devwiki.net/share.cgi?ssid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&ep=&fid=c9da18c98b6a4bc7b42dd0bcf8b63ad7&open=normal

                    install online :
                    file url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af
                    play url: https://nas.devwiki.net/share.cgi?ssid=a5e4278d69a94d11a0878112e9e179af&ep=&fid=a5e4278d69a94d11a0878112e9e179af&open=normal

                    1 Reply Last reply
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                    • S sunhouzi

                      This post is deleted!

                      JKSHJ Offline
                      JKSHJ Offline
                      JKSH
                      Moderators
                      wrote on last edited by
                      #21

                      @sunhouzi said in Qt crash at installation:

                      another pc is no problem.

                      OK, can you try installing on another PC? Does it crash there?

                      i change video

                      Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                      S 1 Reply Last reply
                      0
                      • JKSHJ JKSH

                        @sunhouzi said in Qt crash at installation:

                        another pc is no problem.

                        OK, can you try installing on another PC? Does it crash there?

                        i change video

                        Thanks. So the installer can start, but it crashes after you select the items you want to install. Unfortunately, I have never seen a crash at that step before, so I can't say what's causing it. My guess is that something in your OS settings (or antivirus settings) is interfering with the installer.

                        S Offline
                        S Offline
                        sunhouzi
                        wrote on last edited by
                        #22

                        @JKSH i install qt in virtual box on crashed pc, install success.

                        this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                        this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                        JKSHJ 1 Reply Last reply
                        0
                        • S sunhouzi

                          @JKSH i install qt in virtual box on crashed pc, install success.

                          this is file url: https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49
                          this is play url : https://nas.devwiki.net/share.cgi?ssid=19f1a596813e4e519cab791895e36f49&ep=&fid=19f1a596813e4e519cab791895e36f49&open=normal

                          JKSHJ Offline
                          JKSHJ Offline
                          JKSH
                          Moderators
                          wrote on last edited by
                          #23

                          @sunhouzi said in Qt crash at installation:

                          i install qt in virtual box on crashed pc, install success.

                          Great! Happy coding.

                          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                          S 1 Reply Last reply
                          0
                          • JKSHJ JKSH

                            @sunhouzi said in Qt crash at installation:

                            i install qt in virtual box on crashed pc, install success.

                            Great! Happy coding.

                            S Offline
                            S Offline
                            sunhouzi
                            wrote on last edited by
                            #24

                            @JKSH no. no. no, it is not resolve my problem.

                            i need install qt in origin pc not virtual box. virtual box is a test environment.

                            JKSHJ 1 Reply Last reply
                            0
                            • S sunhouzi

                              @JKSH no. no. no, it is not resolve my problem.

                              i need install qt in origin pc not virtual box. virtual box is a test environment.

                              JKSHJ Offline
                              JKSHJ Offline
                              JKSH
                              Moderators
                              wrote on last edited by
                              #25

                              @sunhouzi said in Qt crash at installation:

                              i need install qt in origin pc not virtual box.

                              Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                              Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                              S 1 Reply Last reply
                              1
                              • JKSHJ JKSH

                                @sunhouzi said in Qt crash at installation:

                                i need install qt in origin pc not virtual box.

                                Then you need to find out what is causing the crash, because the problem is specific to your PC. I have never seen this type of crash in the installer before, so I'm sorry I can't really help you. The only suggestion I can think of is to disable your antivirus (if you have one).

                                S Offline
                                S Offline
                                sunhouzi
                                wrote on last edited by
                                #26

                                @JKSH I try disable antivirus, it still crash.
                                can you feedback this problem to developer? i can upload log if need.

                                jsulmJ 1 Reply Last reply
                                0
                                • S sunhouzi

                                  @JKSH I try disable antivirus, it still crash.
                                  can you feedback this problem to developer? i can upload log if need.

                                  jsulmJ Offline
                                  jsulmJ Offline
                                  jsulm
                                  Lifetime Qt Champion
                                  wrote on last edited by
                                  #27

                                  @sunhouzi said in Qt crash at installation:

                                  can you feedback this problem to developer?

                                  You can do it also: https://bugreports.qt.io/secure/Dashboard.jspa

                                  https://forum.qt.io/topic/113070/qt-code-of-conduct

                                  S 1 Reply Last reply
                                  0
                                  • jsulmJ jsulm

                                    @sunhouzi said in Qt crash at installation:

                                    can you feedback this problem to developer?

                                    You can do it also: https://bugreports.qt.io/secure/Dashboard.jspa

                                    S Offline
                                    S Offline
                                    sunhouzi
                                    wrote on last edited by
                                    #28

                                    @jsulm ok, think you~

                                    D 1 Reply Last reply
                                    0
                                    • S sunhouzi

                                      @jsulm ok, think you~

                                      D Offline
                                      D Offline
                                      Decycle
                                      wrote on last edited by
                                      #29

                                      @sunhouzi Did you fix it eventually? I have the same problem where I can't install qt. The system log also says error unknown

                                      1 Reply Last reply
                                      0
                                      • D Offline
                                        D Offline
                                        DylanT123
                                        wrote on last edited by
                                        #30

                                        This took me ages to fix but in the end I fixed this problem by:

                                        Example Batch Script:
                                        Here’s how you can create a batch script to clear the PATH and run the Qt installer:

                                        Open Notepad.
                                        Copy and paste the following lines into Notepad:
                                        batch
                                        Copy code
                                        @echo off
                                        rem Clear the PATH environment variable
                                        set PATH=
                                        rem Run Qt installer
                                        "InstallerPath/...."
                                        Save the file with a .bat extension, for example, install_qt.bat.
                                        Run the batch script by double-clicking it. This will open a Command Prompt window, clear the PATH, and then run the Qt installer.
                                        Note:
                                        Replace "InstallerPath/...." with the correct path to your Qt installer.
                                        Ensure that the Qt installer file you're using is not corrupted and that you have downloaded it completely.

                                        W 1 Reply Last reply
                                        0
                                        • D DylanT123

                                          This took me ages to fix but in the end I fixed this problem by:

                                          Example Batch Script:
                                          Here’s how you can create a batch script to clear the PATH and run the Qt installer:

                                          Open Notepad.
                                          Copy and paste the following lines into Notepad:
                                          batch
                                          Copy code
                                          @echo off
                                          rem Clear the PATH environment variable
                                          set PATH=
                                          rem Run Qt installer
                                          "InstallerPath/...."
                                          Save the file with a .bat extension, for example, install_qt.bat.
                                          Run the batch script by double-clicking it. This will open a Command Prompt window, clear the PATH, and then run the Qt installer.
                                          Note:
                                          Replace "InstallerPath/...." with the correct path to your Qt installer.
                                          Ensure that the Qt installer file you're using is not corrupted and that you have downloaded it completely.

                                          W Offline
                                          W Offline
                                          Wrex
                                          wrote on last edited by
                                          #31

                                          @DylanT123 Thank you so much for this solution, it helped a lot <3

                                          1 Reply Last reply
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