download.qt.io is down ?

cpecue · 19 Jan 2021, 20:49

@nadim-asad They say "or just use the online installer"... That doesn't work...

nadim-asad · 19 Jan 2021, 21:00

@cpecue Online Installer will keep failing with "Cannot retrieve remote tree ." as it cannot even access the mirrorlist which is located in download.qt.io. Whoever made that comment didn't check before commenting.

cpecue · wrote on 19 Jan 2021, 21:00

@nadim-asad I was able to flick on the link and download one of the versions. I am not sure if there is anything else to do.

Alex-sw30 · wrote on 19 Jan 2021, 21:04

@nadim-asad Thanks! That's the update that I was looking for. For the lazy:

https://qt-mirror.dannhauer.de/official_releases/qt/5.12/5.12.10/

Thelvaen_Mandel · C cpecue 19 Jan 2021, 20:47

@cpecue said in download.qt.io is down ?:

@nadim-asad They say "or just use the online installer"... That doesn't work...

@nadim-asad said in download.qt.io is down ?:

@cpecue Online Installer will keep failing with "Cannot retrieve remote tree ." as it cannot even access the mirrorlist which is located in download.qt.io. Whoever made that comment didn't check before commenting.

You can make the online installer "work" with the command line if you're running Linux (don't know for Windows/MacOS, but it's easy to check).

haozia · wrote on 20 Jan 2021, 01:11

This post is deleted!

Sai_b · 20 Jan 2021, 02:15

hi looks like im also unable to download qt. in the setup page, i always get this error: Cannot retrive remote tree .

cpecue · S Sai_b 20 Jan 2021, 02:14

@Sai_b It is on their end.

Lashinov · S Sai_b 20 Jan 2021, 02:14

@Sai_b I have the same situation 8hrs ago till now.

Blaz · 20 Jan 2021, 06:40

Can confirm! Tried yesterday afternoon and this morning, and the entire thing is (still) completely unresponsive even to ping.

$ ping download.qt.io

Pinging download.qt.io [77.86.229.90] with 32 bytes of data:
Request timed out.

KroMignon · 20 Jan 2021, 07:33

@Blaz Qt infrastructure has a main failure.

On Qt Mailings Tuuka Turunen has written:

Update on the status. The downtime is caused by severe disk system failure at our cloud service provider. The service provider has notified us that they will not be able to repair the disk systems during today.

Two important servers related to open-source package delivery are affected (download frontend and delivery system master). Mirrors are not affected, so online installer works and also offline packages can be downloaded directly from the mirrors. Commercial package distribution is done via a different system, which is not affected by this.

You can try to use those mirrors:

JKSH · 20 Jan 2021, 07:39

@KroMignon said in download.qt.io is down ?:

You can try to use those mirrors:

https://qt-mirror.dannhauer.de/

https://www.funet.fi/pub/mirrors/download.qt-project.org/

https://ftp.fau.de/qtproject/

Thanks, @KroMignon. Note that the mirrors are only useful if you're downloading an Offline installer (Qt <= 5.14.2). The Online installer needs to connect to download.qt.io so it won't work.

Blaz · J JKSH 20 Jan 2021, 07:33

@JKSH Oh, it's only for offline installers, got it. I was frantically looking up which of the parameters to MaintenanceTool.exe were the ones to pass one of these URLs to as none of these (--addRepository <URI,...>, --addTempRepository <URI,...>, and --setTempRepository <URI,...>) worked.

tinymanta · wrote on 20 Jan 2021, 09:04

Here the offline Qt 6.0.0 Source Packages:
https://qt-mirror.dannhauer.de/official_releases/qt/6.0/6.0.0/single/

kkoehne · wrote on 20 Jan 2021, 12:28

Problem persists, see also https://www.qt.io/blog/problem-with-open-source-downloads .

SwatGuard · wrote on 20 Jan 2021, 12:47

Issue is still present at this time.

NC NC · wrote on 20 Jan 2021, 19:35

it's still down, I was thinking that it was my fault until I found this forum, @SGaist @kkoehne do you have any confirmation about when will it be back online ?

SGaist · wrote on 20 Jan 2021, 20:16

Based on the latest information published on the mailing list, it's still unknown. The provider has suffered a catastrophic failure and has to recreate lots of machines. The Qt Company is not alone being affected.

StenGay · 21 Jan 2021, 13:05

I've installed qt creator with the offline installer but it asks me to select a version and it says "No suitable kits found." so I can't open or finish my school project that is due to tomorrow, what should I do to get it working? I've tried getting this program to work for 4 days now, I don't understand why we can't use visual studio instead.....

jsulm · 22 Jan 2021, 13:03

@StenGay You have to install Qt also. And a compiler (on Windows select Qt for MinGW).