download.qt.io is down ?

SGaist · 19 Jan 2021, 20:04

Yes, see the corresponding thread on the interest mailing list.

The cloud service provider is having severe hard drive failure.

cpecue · S SGaist 19 Jan 2021, 19:56

@SGaist They say that the online installer is not affected and can use mirrors. Where can this be found? I could not install it using the installer.

Alex-sw30 · 19 Jan 2021, 20:43

@SGaist great find. It seems that the mirror list is part of the same server as the downloads (lol). We should try to post that link here whenever it is found.

nadim-asad · 19 Jan 2021, 20:47

@Alex-sw30 From https://lists.qt-project.org/pipermail/interest/2021-January/036249.html

https://qt-mirror.dannhauer.de/
https://www.funet.fi/pub/mirrors/download.qt-project.org/
https://ftp.fau.de/qtproject/

EDIT: All 3 mentioned doesn't seem to be even working with the latest online installer for me. LMK if they end up working for anyone else.

cpecue · 19 Jan 2021, 20:49

@nadim-asad They say "or just use the online installer"... That doesn't work...

nadim-asad · 19 Jan 2021, 21:00

@cpecue Online Installer will keep failing with "Cannot retrieve remote tree ." as it cannot even access the mirrorlist which is located in download.qt.io. Whoever made that comment didn't check before commenting.

cpecue · wrote on 19 Jan 2021, 21:00

@nadim-asad I was able to flick on the link and download one of the versions. I am not sure if there is anything else to do.

Alex-sw30 · wrote on 19 Jan 2021, 21:04

@nadim-asad Thanks! That's the update that I was looking for. For the lazy:

https://qt-mirror.dannhauer.de/official_releases/qt/5.12/5.12.10/

Thelvaen_Mandel · C cpecue 19 Jan 2021, 20:47

@cpecue said in download.qt.io is down ?:

@nadim-asad They say "or just use the online installer"... That doesn't work...

@nadim-asad said in download.qt.io is down ?:

@cpecue Online Installer will keep failing with "Cannot retrieve remote tree ." as it cannot even access the mirrorlist which is located in download.qt.io. Whoever made that comment didn't check before commenting.

You can make the online installer "work" with the command line if you're running Linux (don't know for Windows/MacOS, but it's easy to check).

haozia · wrote on 20 Jan 2021, 01:11

This post is deleted!

Sai_b · 20 Jan 2021, 02:15

hi looks like im also unable to download qt. in the setup page, i always get this error: Cannot retrive remote tree .

cpecue · S Sai_b 20 Jan 2021, 02:14

@Sai_b It is on their end.

Lashinov · S Sai_b 20 Jan 2021, 02:14

@Sai_b I have the same situation 8hrs ago till now.

Blaz · 20 Jan 2021, 06:40

Can confirm! Tried yesterday afternoon and this morning, and the entire thing is (still) completely unresponsive even to ping.

$ ping download.qt.io

Pinging download.qt.io [77.86.229.90] with 32 bytes of data:
Request timed out.

KroMignon · 20 Jan 2021, 07:33

@Blaz Qt infrastructure has a main failure.

On Qt Mailings Tuuka Turunen has written:

Update on the status. The downtime is caused by severe disk system failure at our cloud service provider. The service provider has notified us that they will not be able to repair the disk systems during today.

Two important servers related to open-source package delivery are affected (download frontend and delivery system master). Mirrors are not affected, so online installer works and also offline packages can be downloaded directly from the mirrors. Commercial package distribution is done via a different system, which is not affected by this.

You can try to use those mirrors:

JKSH · 20 Jan 2021, 07:39

@KroMignon said in download.qt.io is down ?:

You can try to use those mirrors:

https://qt-mirror.dannhauer.de/

https://www.funet.fi/pub/mirrors/download.qt-project.org/

https://ftp.fau.de/qtproject/

Thanks, @KroMignon. Note that the mirrors are only useful if you're downloading an Offline installer (Qt <= 5.14.2). The Online installer needs to connect to download.qt.io so it won't work.

Blaz · J JKSH 20 Jan 2021, 07:33

@JKSH Oh, it's only for offline installers, got it. I was frantically looking up which of the parameters to MaintenanceTool.exe were the ones to pass one of these URLs to as none of these (--addRepository <URI,...>, --addTempRepository <URI,...>, and --setTempRepository <URI,...>) worked.

tinymanta · wrote on 20 Jan 2021, 09:04

Here the offline Qt 6.0.0 Source Packages:
https://qt-mirror.dannhauer.de/official_releases/qt/6.0/6.0.0/single/

kkoehne · wrote on 20 Jan 2021, 12:28

Problem persists, see also https://www.qt.io/blog/problem-with-open-source-downloads .

SwatGuard · wrote on 20 Jan 2021, 12:47

Issue is still present at this time.