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Forum Update on Monday, May 27th 2025

SSL handshake failed error during installation

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  • S Offline
    S Offline
    SGaist
    Lifetime Qt Champion
    wrote on 14 Oct 2017, 19:04 last edited by
    #11

    You should start it from the console to see if there's more debugging output.

    Interested in AI ? www.idiap.ch
    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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    • M Offline
      M Offline
      Mucip
      wrote on 14 Oct 2017, 22:26 last edited by
      #12

      Dear SGaist,
      I run it from console and output is:

      mucip@debian-ev:~/Qt$ ./MaintenanceTool
      [7561] Warning: QFile::rename: Empty or null file name

      By the way when I want to run new qt online installer;

      mucip@debian-ev:~/Downloads$ ./qt-unified-linux-x64-3.0.1-online.run
      [5096] Warning: LicenseManager: Ssl error: "The issuer certificate of a locally looked up certificate could not be found"
      [5097] Warning: Network error during login: [ QNetworkReply::NetworkError(SslHandshakeFailedError) ] "SSL handshake failed"
      [5097] Warning: Unhandled connection failure: QNetworkReply::NetworkError(SslHandshakeFailedError)

      I completely confused!...

      Regards,
      Mucip:)

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      • S Offline
        S Offline
        SGaist
        Lifetime Qt Champion
        wrote on 15 Oct 2017, 21:14 last edited by
        #13

        Looks like the OpenSSL libraries are correctly working. Can you run ldd qt-unified-linux-x64-3.0.1-online.run just to be sure ?

        Interested in AI ? www.idiap.ch
        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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        • M Offline
          M Offline
          Mucip
          wrote on 16 Oct 2017, 18:50 last edited by
          #14

          Dear SGaist,
          Looks like OK?
          mucip@debian-ev:~/Downloads$ ldd qt-unified-linux-x64-3.0.1-online.run
          linux-vdso.so.1 (0x00007ffff5f0a000)
          libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f6a1b709000)
          libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007f6a1b4cb000)
          libfreetype.so.6 => /usr/lib/x86_64-linux-gnu/libfreetype.so.6 (0x00007f6a1b21c000)
          libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007f6a1afcc000)
          libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f6a1ac8c000)
          libX11-xcb.so.1 => /usr/lib/x86_64-linux-gnu/libX11-xcb.so.1 (0x00007f6a1aa8a000)
          libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f6a1a862000)
          librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f6a1a65a000)
          libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f6a1a456000)
          libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f6a1a239000)
          libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f6a19eb7000)
          libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f6a19bb3000)
          libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f6a1999c000)
          libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f6a195fd000)
          /lib64/ld-linux-x86-64.so.2 (0x00007f6a1b90c000)
          libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007f6a193d3000)
          libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f6a191b9000)
          libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007f6a18f86000)
          libsystemd.so.0 => /lib/x86_64-linux-gnu/libsystemd.so.0 (0x00007f6a1ba5f000)
          libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f6a18d82000)
          libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f6a18b7c000)
          libselinux.so.1 => /lib/x86_64-linux-gnu/libselinux.so.1 (0x00007f6a18954000)
          liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007f6a1872e000)
          liblz4.so.1 => /usr/lib/x86_64-linux-gnu/liblz4.so.1 (0x00007f6a1851c000)
          libgcrypt.so.20 => /lib/x86_64-linux-gnu/libgcrypt.so.20 (0x00007f6a1820c000)
          libbsd.so.0 => /lib/x86_64-linux-gnu/libbsd.so.0 (0x00007f6a17ff6000)
          libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f6a17d83000)
          libgpg-error.so.0 => /lib/x86_64-linux-gnu/libgpg-error.so.0 (0x00007f6a17b6f000)

          And Maintenance tool,
          mucip@debian-ev:~/Qt$ ldd MaintenanceTool
          linux-vdso.so.1 (0x00007ffc35ff5000)
          libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f05f5879000)
          libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007f05f563b000)
          libfreetype.so.6 => /usr/lib/x86_64-linux-gnu/libfreetype.so.6 (0x00007f05f538c000)
          libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007f05f513c000)
          libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f05f4dfc000)
          libX11-xcb.so.1 => /usr/lib/x86_64-linux-gnu/libX11-xcb.so.1 (0x00007f05f4bfa000)
          libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f05f49d2000)
          librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f05f47ca000)
          libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f05f45c6000)
          libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f05f43a9000)
          libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f05f4027000)
          libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f05f3d23000)
          libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f05f3b0c000)
          libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f05f376d000)
          /lib64/ld-linux-x86-64.so.2 (0x00007f05f5a7c000)
          libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007f05f3543000)
          libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f05f3329000)
          libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007f05f30f6000)
          libsystemd.so.0 => /lib/x86_64-linux-gnu/libsystemd.so.0 (0x00007f05f5bcf000)
          libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f05f2ef2000)
          libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f05f2cec000)
          libselinux.so.1 => /lib/x86_64-linux-gnu/libselinux.so.1 (0x00007f05f2ac4000)
          liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007f05f289e000)
          liblz4.so.1 => /usr/lib/x86_64-linux-gnu/liblz4.so.1 (0x00007f05f268c000)
          libgcrypt.so.20 => /lib/x86_64-linux-gnu/libgcrypt.so.20 (0x00007f05f237c000)
          libbsd.so.0 => /lib/x86_64-linux-gnu/libbsd.so.0 (0x00007f05f2166000)
          libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f05f1ef3000)
          libgpg-error.so.0 => /lib/x86_64-linux-gnu/libgpg-error.so.0 (0x00007f05f1cdf000)

          So, what is wrong?!
          And am I first person who is faced with this problem?!...
          Is there anybody out there who can use Debian 9 and Qt?...

          Regards,
          Mucip:)

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          0
          • S Offline
            S Offline
            SGaist
            Lifetime Qt Champion
            wrote on 16 Oct 2017, 19:51 last edited by
            #15

            Debian 9 switched to OpenSSL 1.1 which will be supported by Qt 5.10. You should not have any problem if you use the Qt version provided by Debian but it will likely be a bit older.

            Otherwise if you'd like to have cutting edge Qt, KDE Neon is also a possibility.

            Interested in AI ? www.idiap.ch
            Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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            • M Offline
              M Offline
              Mucip
              wrote on 16 Oct 2017, 20:46 last edited by
              #16

              Dear SGaist,
              Unfortunately I do not think that this problem is about Debian 9. Because I installed Qt 5.9 on Debian 9 on 23th June 2017.
              But somehow I can not install new one or even update now?! Same Debian 9 and same Qt 5.9
              There must be something changed by Qt side I guess?!

              By the way there isn't any problem on Windows platform.

              I can not understand this. We say "Qt is platform independent" but I can not install it on Debian?!...

              Regards,
              Mucip:)

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              0
              • S Offline
                S Offline
                SGaist
                Lifetime Qt Champion
                wrote on 16 Oct 2017, 20:52 last edited by
                #17

                No, more likely something changed on your system, and likely in OpenSSL.

                You can't compare installation on Windows and Debian, those are two radically different platforms with different requirements.

                In any case, the custom certificate error might lead to something. I'd recommend taking a look at the bug report system to see if there's something related. If not please open a new report providing all the possible details about your system and the currently installed versions of OpenSSL (all of them).

                Interested in AI ? www.idiap.ch
                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                • KartK Offline
                  KartK Offline
                  Kart
                  wrote on 24 Oct 2017, 06:10 last edited by
                  #18

                  I am not sure about this. Just go through this link and it might help you..

                  1 Reply Last reply
                  0
                  • M Offline
                    M Offline
                    Mucip
                    wrote on 24 Oct 2017, 06:42 last edited by Mucip
                    #19

                    Dear name_qt,
                    I can't understand very well?! Should I really rebuild all qt with libnss?!
                    I just want to use standart qt installation from instalaltion file which I downloaded from qt/download.

                    Regards,
                    Mucip:)

                    KartK 1 Reply Last reply 24 Oct 2017, 07:04
                    0
                    • M Mucip
                      24 Oct 2017, 06:42

                      Dear name_qt,
                      I can't understand very well?! Should I really rebuild all qt with libnss?!
                      I just want to use standart qt installation from instalaltion file which I downloaded from qt/download.

                      Regards,
                      Mucip:)

                      KartK Offline
                      KartK Offline
                      Kart
                      wrote on 24 Oct 2017, 07:04 last edited by Kart
                      #20

                      Yes @Mucip. I had this issue in Ubuntu. I was able to solve it by doing a rebuild with libnss.
                      You can refer this bug report too.

                      1 Reply Last reply
                      0
                      • M Offline
                        M Offline
                        Mucip
                        wrote on 24 Oct 2017, 12:13 last edited by
                        #21

                        Dear name_qt,
                        In any case, the qt company should do that, shouldn't they?
                        Well, qt is platform independent! But I can not install it on Debian 9?!
                        This is paradox, isn't it?!...

                        Regards,
                        Mucip:)

                        KartK 1 Reply Last reply 24 Oct 2017, 12:20
                        0
                        • M Mucip
                          24 Oct 2017, 12:13

                          Dear name_qt,
                          In any case, the qt company should do that, shouldn't they?
                          Well, qt is platform independent! But I can not install it on Debian 9?!
                          This is paradox, isn't it?!...

                          Regards,
                          Mucip:)

                          KartK Offline
                          KartK Offline
                          Kart
                          wrote on 24 Oct 2017, 12:20 last edited by Kart
                          #22

                          Yes @Mucip. As @SGaist have already said, i believe this problem will be solved in Qt 5.10.

                          M 1 Reply Last reply 8 Dec 2017, 05:51
                          0
                          • M Offline
                            M Offline
                            Mucip
                            wrote on 24 Oct 2017, 12:33 last edited by
                            #23

                            Dear name_qt,
                            I hope so.
                            Because I am very sad because of this bad situation.

                            Regards,
                            Mucip:)

                            1 Reply Last reply
                            0
                            • KartK Kart
                              24 Oct 2017, 12:20

                              Yes @Mucip. As @SGaist have already said, i believe this problem will be solved in Qt 5.10.

                              M Offline
                              M Offline
                              Mucip
                              wrote on 8 Dec 2017, 05:51 last edited by
                              #24

                              Dear @Kart ,
                              Qt 5.10 released but still same error!... :(

                              Regards,
                              Mucip:)

                              1 Reply Last reply
                              0
                              • J Offline
                                J Offline
                                johng17
                                wrote on 29 Jan 2018, 09:23 last edited by
                                #25

                                when starting to install qt in ubuntu, I faced the ssl handshake issue at logging step. I skip this test and can proceed to install.

                                1 Reply Last reply
                                0
                                • H Offline
                                  H Offline
                                  huseyinkozan
                                  wrote on 29 Aug 2018, 15:18 last edited by
                                  #26

                                  This works:

                                  LC_ALL=C ./qt-unified-linux-x64-3.0.5-online.run
                                  
                                  M 1 Reply Last reply 9 Dec 2018, 10:52
                                  2
                                  • H huseyinkozan
                                    29 Aug 2018, 15:18

                                    This works:

                                    LC_ALL=C ./qt-unified-linux-x64-3.0.5-online.run
                                    
                                    M Offline
                                    M Offline
                                    Mucip
                                    wrote on 9 Dec 2018, 10:52 last edited by
                                    #27

                                    Hi @huseyinkozan
                                    Yes. It works like a charm.

                                    Regards,
                                    Mucip:)

                                    1 Reply Last reply
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