SSL handshake failed error during installation

Mucip · S SGaist 22 Aug 2017, 19:19

@SGaist I did not understand why? I installed before on my Debian 9 but now I make new Debian 9 machine and try to install QT5 online installer. But I could not install now! But I installed before?!
What did they change? And do I need to install old OpenSSL?! Is there any other solution?
Regards,
Mucip:)

SGaist · 28 Oct 2017, 19:05

What did you not understand ?

Try Installing libssl1.0

Mucip · 10 Dec 2017, 23:02

Dear SGaist,
I checked;

mucip@debian-ev:~$ openssl version
OpenSSL 1.1.0f 25 May 2017

I followed the below website and install openssl 1.0.0.
https://www.computersnyou.com/3155/update-install-openssl-source-latest-version/

Now the situation is;
mucip@debian-ev:~$ openssl version
OpenSSL 1.0.0s 11 Jun 2015

But I can not update maintenance tool and I can not even run qt-unified-linux-x64-3.0.1-online.run from my computer?!

Where am I wrong?!

Regards,
Mucip:)

SGaist · wrote on 13 Oct 2017, 22:00

Instal the libssl1.0.2 package.

Mucip · wrote on 14 Oct 2017, 11:17

Dear SGaist,
I installed

mucip@debian-ev:~$ openssl version
OpenSSL 1.0.2l 25 May 2017
mucip@debian-ev:~$

But I still can not update!
I attached the picture of situation.

regards,
Mucip:)

SGaist · wrote on 14 Oct 2017, 19:04

You should start it from the console to see if there's more debugging output.

Mucip · wrote on 14 Oct 2017, 22:26

Dear SGaist,
I run it from console and output is:

mucip@debian-ev:~/Qt$ ./MaintenanceTool
[7561] Warning: QFile::rename: Empty or null file name

By the way when I want to run new qt online installer;

mucip@debian-ev:~/Downloads$ ./qt-unified-linux-x64-3.0.1-online.run
[5096] Warning: LicenseManager: Ssl error: "The issuer certificate of a locally looked up certificate could not be found"
[5097] Warning: Network error during login: [ QNetworkReply::NetworkError(SslHandshakeFailedError) ] "SSL handshake failed"
[5097] Warning: Unhandled connection failure: QNetworkReply::NetworkError(SslHandshakeFailedError)

I completely confused!...

Regards,
Mucip:)

SGaist · wrote on 15 Oct 2017, 21:14

Looks like the OpenSSL libraries are correctly working. Can you run ldd qt-unified-linux-x64-3.0.1-online.run just to be sure ?

Mucip · wrote on 16 Oct 2017, 18:50

Dear SGaist,
Looks like OK?
mucip@debian-ev:~/Downloads$ ldd qt-unified-linux-x64-3.0.1-online.run
linux-vdso.so.1 (0x00007ffff5f0a000)
libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f6a1b709000)
libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007f6a1b4cb000)
libfreetype.so.6 => /usr/lib/x86_64-linux-gnu/libfreetype.so.6 (0x00007f6a1b21c000)
libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007f6a1afcc000)
libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f6a1ac8c000)
libX11-xcb.so.1 => /usr/lib/x86_64-linux-gnu/libX11-xcb.so.1 (0x00007f6a1aa8a000)
libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f6a1a862000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f6a1a65a000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f6a1a456000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f6a1a239000)
libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f6a19eb7000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f6a19bb3000)
libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f6a1999c000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f6a195fd000)
/lib64/ld-linux-x86-64.so.2 (0x00007f6a1b90c000)
libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007f6a193d3000)
libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f6a191b9000)
libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007f6a18f86000)
libsystemd.so.0 => /lib/x86_64-linux-gnu/libsystemd.so.0 (0x00007f6a1ba5f000)
libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f6a18d82000)
libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f6a18b7c000)
libselinux.so.1 => /lib/x86_64-linux-gnu/libselinux.so.1 (0x00007f6a18954000)
liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007f6a1872e000)
liblz4.so.1 => /usr/lib/x86_64-linux-gnu/liblz4.so.1 (0x00007f6a1851c000)
libgcrypt.so.20 => /lib/x86_64-linux-gnu/libgcrypt.so.20 (0x00007f6a1820c000)
libbsd.so.0 => /lib/x86_64-linux-gnu/libbsd.so.0 (0x00007f6a17ff6000)
libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f6a17d83000)
libgpg-error.so.0 => /lib/x86_64-linux-gnu/libgpg-error.so.0 (0x00007f6a17b6f000)

And Maintenance tool,
mucip@debian-ev:~/Qt$ ldd MaintenanceTool
linux-vdso.so.1 (0x00007ffc35ff5000)
libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f05f5879000)
libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007f05f563b000)
libfreetype.so.6 => /usr/lib/x86_64-linux-gnu/libfreetype.so.6 (0x00007f05f538c000)
libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007f05f513c000)
libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f05f4dfc000)
libX11-xcb.so.1 => /usr/lib/x86_64-linux-gnu/libX11-xcb.so.1 (0x00007f05f4bfa000)
libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f05f49d2000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f05f47ca000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f05f45c6000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f05f43a9000)
libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f05f4027000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f05f3d23000)
libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f05f3b0c000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f05f376d000)
/lib64/ld-linux-x86-64.so.2 (0x00007f05f5a7c000)
libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007f05f3543000)
libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f05f3329000)
libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007f05f30f6000)
libsystemd.so.0 => /lib/x86_64-linux-gnu/libsystemd.so.0 (0x00007f05f5bcf000)
libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f05f2ef2000)
libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f05f2cec000)
libselinux.so.1 => /lib/x86_64-linux-gnu/libselinux.so.1 (0x00007f05f2ac4000)
liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007f05f289e000)
liblz4.so.1 => /usr/lib/x86_64-linux-gnu/liblz4.so.1 (0x00007f05f268c000)
libgcrypt.so.20 => /lib/x86_64-linux-gnu/libgcrypt.so.20 (0x00007f05f237c000)
libbsd.so.0 => /lib/x86_64-linux-gnu/libbsd.so.0 (0x00007f05f2166000)
libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f05f1ef3000)
libgpg-error.so.0 => /lib/x86_64-linux-gnu/libgpg-error.so.0 (0x00007f05f1cdf000)

So, what is wrong?!
And am I first person who is faced with this problem?!...
Is there anybody out there who can use Debian 9 and Qt?...

Regards,
Mucip:)

SGaist · wrote on 16 Oct 2017, 19:51

Debian 9 switched to OpenSSL 1.1 which will be supported by Qt 5.10. You should not have any problem if you use the Qt version provided by Debian but it will likely be a bit older.

Otherwise if you'd like to have cutting edge Qt, KDE Neon is also a possibility.

Mucip · wrote on 16 Oct 2017, 20:46

Dear SGaist,
Unfortunately I do not think that this problem is about Debian 9. Because I installed Qt 5.9 on Debian 9 on 23th June 2017.
But somehow I can not install new one or even update now?! Same Debian 9 and same Qt 5.9
There must be something changed by Qt side I guess?!

By the way there isn't any problem on Windows platform.

I can not understand this. We say "Qt is platform independent" but I can not install it on Debian?!...

Regards,
Mucip:)

SGaist · wrote on 16 Oct 2017, 20:52

No, more likely something changed on your system, and likely in OpenSSL.

You can't compare installation on Windows and Debian, those are two radically different platforms with different requirements.

In any case, the custom certificate error might lead to something. I'd recommend taking a look at the bug report system to see if there's something related. If not please open a new report providing all the possible details about your system and the currently installed versions of OpenSSL (all of them).

Kart · wrote on 24 Oct 2017, 06:10

I am not sure about this. Just go through this link and it might help you..

Mucip · 24 Oct 2017, 07:04

Dear name_qt,
I can't understand very well?! Should I really rebuild all qt with libnss?!
I just want to use standart qt installation from instalaltion file which I downloaded from qt/download.

Regards,
Mucip:)

Kart · M Mucip 24 Oct 2017, 06:42

Yes @Mucip. I had this issue in Ubuntu. I was able to solve it by doing a rebuild with libnss.
You can refer this bug report too.

Mucip · 24 Oct 2017, 12:20

Dear name_qt,
In any case, the qt company should do that, shouldn't they?
Well, qt is platform independent! But I can not install it on Debian 9?!
This is paradox, isn't it?!...

Regards,
Mucip:)

Kart · 8 Dec 2017, 05:51

Yes @Mucip. As @SGaist have already said, i believe this problem will be solved in Qt 5.10.

Mucip · wrote on 24 Oct 2017, 12:33

Dear name_qt,
I hope so.
Because I am very sad because of this bad situation.

Regards,
Mucip:)

Mucip · K Kart 24 Oct 2017, 12:20

Dear @Kart ,
Qt 5.10 released but still same error!... :(

Regards,
Mucip:)

johng17 · wrote on 29 Jan 2018, 09:23

when starting to install qt in ubuntu, I faced the ssl handshake issue at logging step. I skip this test and can proceed to install.