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Forum Update on Monday, May 27th 2025

download.qt.io down?

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  • A Offline
    A Offline
    Axel Spoerl
    Moderators
    wrote on 16 Apr 2025, 12:07 last edited by
    #2

    It's up for me.
    You might have to select a different mirror.

    Software Engineer
    The Qt Company, Oslo

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    • D Offline
      D Offline
      d_h_mcinnes
      wrote on 17 Apr 2025, 02:33 last edited by
      #3

      It's down for me

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      • S Offline
        S Offline
        Steve Pritchard
        wrote on 17 Apr 2025, 04:30 last edited by
        #4

        Yes, down here for me too.

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        • S Offline
          S Offline
          Steve Pritchard
          wrote on 17 Apr 2025, 04:38 last edited by
          #5

          The last few days I've been getting warnings that the Qt app I'm building via CICD which downloads from this site is infected with malware. I wonder if their site has been compromised and someone's trojanising the code.

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          • M Offline
            M Offline
            mcallegari79
            wrote on 17 Apr 2025, 07:41 last edited by
            #6

            All my GitHub Actions builds are failing because of download.qt.io.
            Almost three days of malfunctioning and not a single word from the Qt company.
            Well done as usual.

            A 1 Reply Last reply 17 Apr 2025, 07:59
            0
            • M mcallegari79
              17 Apr 2025, 07:41

              All my GitHub Actions builds are failing because of download.qt.io.
              Almost three days of malfunctioning and not a single word from the Qt company.
              Well done as usual.

              A Offline
              A Offline
              Axel Spoerl
              Moderators
              wrote on 17 Apr 2025, 07:59 last edited by
              #7

              Our site https://download.qt.io hasn't been down since @petru started this thread.
              I just checked the binary packages for Qt Creator 16.0.1, Qt 6.8.2, the snapshot for Qt 6.9.0. All of them match the right SHA1s.
              That tells me our site wasn't compromised and doesn't contain compromised binaries.

              @mcallegari79 said in download.qt.io down?:

              Almost three days of malfunctioning and not a single word from the Qt company.

              Wrong statement! Don't do that! I was the first to respond.

              Well done as usual.

              Unnecessary, negative statement. Not welcome here.

              Back to the matter:
              @mcallegari79
              Please specify what is failing and figure out to which mirror you are re-directed.
              Select a different mirror.

              Software Engineer
              The Qt Company, Oslo

              S 1 Reply Last reply 18 Apr 2025, 00:06
              1
              • M Offline
                M Offline
                mcallegari79
                wrote on 17 Apr 2025, 08:28 last edited by
                #8

                Sometimes it's unreachable, sometimes it is very slow, so trying to download packages cause a timeout therefore failure.
                Right now for example it is working as expected.
                This is the action I am using: https://github.com/jurplel/install-qt-action
                Also, this morning the official Qt Maintenance Tool was not able to download anything either.
                Mirrors don't solve the issue.

                A 1 Reply Last reply 17 Apr 2025, 08:35
                0
                • M mcallegari79
                  17 Apr 2025, 08:28

                  Sometimes it's unreachable, sometimes it is very slow, so trying to download packages cause a timeout therefore failure.
                  Right now for example it is working as expected.
                  This is the action I am using: https://github.com/jurplel/install-qt-action
                  Also, this morning the official Qt Maintenance Tool was not able to download anything either.
                  Mirrors don't solve the issue.

                  A Offline
                  A Offline
                  Axel Spoerl
                  Moderators
                  wrote on 17 Apr 2025, 08:35 last edited by
                  #9

                  @mcallegari79 said in download.qt.io down?:

                  Mirrors don't solve the issue.

                  That tells me, you have tried multiple mirrors and you still encounter download problems.
                  Looks like a local network / firewall / internet problem. Our download site has been up all the time, since this thread was started.

                  Software Engineer
                  The Qt Company, Oslo

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                  • S Offline
                    S Offline
                    StevenNH
                    wrote on 17 Apr 2025, 08:59 last edited by StevenNH
                    #10

                    @Axel-Spoerl The site is down right now (and for the last few days) for me here in NH. As someone else stated, it's up for a minute, then gone again, but mostly gone.

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                    • A Offline
                      A Offline
                      Axel Spoerl
                      Moderators
                      wrote on 17 Apr 2025, 09:02 last edited by
                      #11

                      @StevenNH
                      No idea what NH is.
                      I am in Oslo and the site is up.

                      image.png

                      Software Engineer
                      The Qt Company, Oslo

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                      • M Offline
                        M Offline
                        mcallegari79
                        wrote on 17 Apr 2025, 09:03 last edited by
                        #12

                        I have tried from two different locations (at home and at work) and from GitHub.
                        If 3 locations are not enough to tell the truth then I give up with this. Bye

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                        • A Offline
                          A Offline
                          Axel Spoerl
                          Moderators
                          wrote on 17 Apr 2025, 09:06 last edited by
                          #13

                          @mcallegari79 If only I knew, where home and work is for you....
                          Home and work is Oslo for me and all I can say is: The site is up and running, no interruptions.

                          Software Engineer
                          The Qt Company, Oslo

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                          • S Offline
                            S Offline
                            StevenNH
                            wrote on 17 Apr 2025, 09:17 last edited by StevenNH
                            #14

                            My co-workers in Boston are seeing the same thing. The site is up and down. I'm not sure if there is a networking issue somewhere. The site was down for me at 5AM EST, and is back up now, but it's been going up and down. Our github runners have been failing off and on for the past few days (new problem).
                            image.png

                            Sorry, NH is New Hampshire, USA, Seeing the same in Boston USA.

                            A 1 Reply Last reply 17 Apr 2025, 09:27
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                            • S StevenNH
                              17 Apr 2025, 09:17

                              My co-workers in Boston are seeing the same thing. The site is up and down. I'm not sure if there is a networking issue somewhere. The site was down for me at 5AM EST, and is back up now, but it's been going up and down. Our github runners have been failing off and on for the past few days (new problem).
                              image.png

                              Sorry, NH is New Hampshire, USA, Seeing the same in Boston USA.

                              A Offline
                              A Offline
                              Axel Spoerl
                              Moderators
                              wrote on 17 Apr 2025, 09:27 last edited by
                              #15

                              @StevenNH said in download.qt.io down?:

                              NH is New Hampshire

                              Oh, forgive my ignorance :-)
                              It seems like something along the way from Scandinavia to the US then.
                              That would explain the intermittent behavior.
                              The connection is pretty consistent and fast here in Norway.
                              To which IP address does download.qt.io resolve at your end?

                              axel@axelsqt:~> ping download.qt.io
                              PING download.qt.io (77.86.162.2) 56(84) bytes of data.
                              64 bytes from 77.86.162.2: icmp_seq=1 ttl=52 time=22.3 ms
                              64 bytes from 77.86.162.2: icmp_seq=2 ttl=52 time=20.8 ms
                              64 bytes from 77.86.162.2: icmp_seq=3 ttl=52 time=24.5 ms
                              64 bytes from 77.86.162.2: icmp_seq=4 ttl=52 time=21.0 ms
                              64 bytes from 77.86.162.2: icmp_seq=5 ttl=52 time=22.0 ms
                              64 bytes from 77.86.162.2: icmp_seq=6 ttl=52 time=20.9 ms
                              64 bytes from 77.86.162.2: icmp_seq=7 ttl=52 time=22.3 ms
                              64 bytes from 77.86.162.2: icmp_seq=8 ttl=52 time=21.0 ms
                              64 bytes from 77.86.162.2: icmp_seq=9 ttl=52 time=21.7 ms
                              64 bytes from 77.86.162.2: icmp_seq=10 ttl=52 time=24.6 ms
                              64 bytes from 77.86.162.2: icmp_seq=11 ttl=52 time=21.9 ms
                              64 bytes from 77.86.162.2: icmp_seq=12 ttl=52 time=22.5 ms
                              64 bytes from 77.86.162.2: icmp_seq=13 ttl=52 time=21.0 ms
                              ^C
                              --- download.qt.io ping statistics ---
                              13 packets transmitted, 13 received, 0% packet loss, time 12013ms
                              rtt min/avg/max/mdev = 20.843/22.051/24.624/1.217 ms
                              ``

                              Software Engineer
                              The Qt Company, Oslo

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                              • S Offline
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                                StevenNH
                                wrote on 17 Apr 2025, 09:28 last edited by StevenNH
                                #16

                                Ping gets me 77.86.162.2. Right now I can ping, but the site won't load.

                                Pinging download.qt.io [77.86.162.2] with 32 bytes of data:
                                Reply from 77.86.162.2: bytes=32 time=112ms TTL=47
                                Reply from 77.86.162.2: bytes=32 time=118ms TTL=47
                                Reply from 77.86.162.2: bytes=32 time=117ms TTL=47
                                Reply from 77.86.162.2: bytes=32 time=111ms TTL=47

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                                • D Offline
                                  D Offline
                                  david sastre
                                  wrote on 17 Apr 2025, 09:32 last edited by
                                  #17

                                  Same issue for me here for the past 2 days. I am in Spain.

                                  ping download.qt.io
                                  PING download.qt.io (77.86.162.2) 56(84) bytes of data.
                                  64 bytes from 77.86.162.2 (77.86.162.2): icmp_seq=1 ttl=48 time=73.6 ms

                                  That is what I get, however accessing the url in browser or wget does not work. I noticed this because my github CI workflows were failing, I guess its servers are in the US, although I couldn't say for sure.

                                  Thanks for the attention Alex.

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                                  • A Offline
                                    A Offline
                                    Axel Spoerl
                                    Moderators
                                    wrote on 17 Apr 2025, 09:52 last edited by
                                    #18

                                    That seems to be depending on the location.
                                    It's offline in Berlin as well.

                                    Software Engineer
                                    The Qt Company, Oslo

                                    S 1 Reply Last reply 17 Apr 2025, 09:57
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                                    • A Axel Spoerl
                                      17 Apr 2025, 09:52

                                      That seems to be depending on the location.
                                      It's offline in Berlin as well.

                                      S Offline
                                      S Offline
                                      StevenNH
                                      wrote on 17 Apr 2025, 09:57 last edited by StevenNH
                                      #19

                                      @Axel-Spoerl said in download.qt.io down?:

                                      That seems to be depending on the location.
                                      It's offline in Berlin as well.

                                      It's odd that ping works but the site does not. That would seem to imply something flaky on the server, or selective port blocking?

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                                      • P Offline
                                        P Offline
                                        PPRiphagen
                                        wrote on 17 Apr 2025, 10:29 last edited by
                                        #20

                                        Just to add to the story that here in the Netherlands it's the same, ping is fine, website is down.
                                        Our azure pipelines experience the same issue.

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                                        • A Offline
                                          A Offline
                                          Axel Spoerl
                                          Moderators
                                          wrote on 17 Apr 2025, 10:59 last edited by
                                          #21

                                          Unfortunately confirm outages, which are caused by traffic overload. Gravity may vary from region to region.
                                          This only affects opensource downloads. Switching mirrors solves the problem, unless those mirrors are also affected. We have no visibility on those, however.

                                          Commercial downloads via https://account.qt.io/s/downloads are unaffected and work everywhere without issues.

                                          Software Engineer
                                          The Qt Company, Oslo

                                          1 Reply Last reply
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