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Forum Update on Monday, May 27th 2025

Known issues with Qt Forum

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  • Chris KawaC Chris Kawa

    @AndyS said in Known issues with Qt Forum:

    Ok, I think this is fixed now. I have to wait until tomorrow to know for sure, but I am certain I got it right this time :)

    The icon was back for me for few hours but now it's gone again?

    Another thing - I know this was reported already but it started to happen to me too now so I though I'd mention it - the upvote counter does not show correct number for some posts. It's ok for others:
    upvote

    JKSHJ Offline
    JKSHJ Offline
    JKSH
    Moderators
    wrote on last edited by
    #31

    @Chris-Kawa said in Known issues with Qt Forum:

    the upvote counter does not show correct number for some posts. It's ok for others

    This might be a cache issue. I've found that refreshing (or closing + reopening) the page can fix the counter.

    Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

    1 Reply Last reply
    1
    • JonBJ Offline
      JonBJ Offline
      JonB
      wrote on last edited by JonB
      #32

      For the record (Chrome): I'm no-favicon, and still with incorrect counters, despite any refreshes/re-opens, just as per the last few weeks. But not unappreciative of @AndyS efforts :)

      1 Reply Last reply
      0
      • AndySA Offline
        AndySA Offline
        AndyS
        Moderators
        wrote on last edited by
        #33

        Ok, the fav-icon I can understand why it goes away, the problem is due to how our server works so the change I made doesn't get saved, therefore I need to do it a different way to make it stick. I'll try and sort that out today, though I am not sure why it stopped working initially because it has nothing to do with the upgrades.

        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

        JonBJ 1 Reply Last reply
        0
        • K Offline
          K Offline
          koahnig
          wrote on last edited by
          #34

          The number of posts in a thread are not always correct in the overview.

          Quite often I am opening a thread showing only 1 post, but it may have already 1 or more answers. Sometimes those answers were a couple of hours old. However, it is not an update issue, because typically I am loading the list of unread threads each time.

          ce214b63-b808-4f2b-866f-6269f75d02bd-image.png

          When opening it showed
          e2c0ebef-f8cd-47a8-8df6-b71a0d4802b5-image.png

          and 2 responses
          e2df69ba-6788-448b-b072-1999d012f2d4-image.png

          b08236af-d691-4527-8d18-060fbbc23e3c-image.png

          Vote the answer(s) that helped you to solve your issue(s)

          1 Reply Last reply
          0
          • K Offline
            K Offline
            koahnig
            wrote on last edited by
            #35

            This one just showed up after I had cleared list
            b6feb27b-70d1-4ce7-8303-63f292f3bc5e-image.png

            However, it is 8 hours old. When opening it had already a response which just added by SGaist

            Vote the answer(s) that helped you to solve your issue(s)

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            0
            • Chris KawaC Online
              Chris KawaC Online
              Chris Kawa
              Lifetime Qt Champion
              wrote on last edited by
              #36

              I have another kinda following the same theme - the number by the notifications bell icon does not go away but there's no new notifications inside. I thought maybe they are just not highlighted like they used to so I clicked through all of them one by one but the number stays. Curiously when opened in another browser the number is cleared, so I think it's some sort of yet another caching issue.
              notifications bell
              All those problems seem weirdly similar. Like something gets cached that shouldn't or something doesn't when it should. Maybe there's one root cause?

              kshegunovK K 2 Replies Last reply
              0
              • Chris KawaC Online
                Chris KawaC Online
                Chris Kawa
                Lifetime Qt Champion
                wrote on last edited by Chris Kawa
                #37

                Also I just noticed that clicking on these notifications moves me to a random post way above the one actually mentioned in the notification. For example clicking on the first notification in the picture above should bring me to https://forum.qt.io/topic/106297/known-issues-with-qt-forum/35 (I think), but it actually goes to https://forum.qt.io/topic/106297/known-issues-with-qt-forum/22, which makes no sense since it's before my own post and there's more than 6 people below it so I'm not sure what it actually counts.

                1 Reply Last reply
                0
                • AndySA Offline
                  AndySA Offline
                  AndyS
                  Moderators
                  wrote on last edited by
                  #38

                  I do believe all the problems are related to one cause but the problem is I haven't been able to figure out what that cause is yet. They do have similarities and I think it is more to how our server is than NodeBB itself, but I need to understand how NodeBB is doing it to figure out what might be wrong. It might be a DB problem too, but its hard to say when I can only really reproduce it on the main server and I don't want to tinker about that for obvious reasons :)

                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                  1 Reply Last reply
                  0
                  • Chris KawaC Chris Kawa

                    I have another kinda following the same theme - the number by the notifications bell icon does not go away but there's no new notifications inside. I thought maybe they are just not highlighted like they used to so I clicked through all of them one by one but the number stays. Curiously when opened in another browser the number is cleared, so I think it's some sort of yet another caching issue.
                    notifications bell
                    All those problems seem weirdly similar. Like something gets cached that shouldn't or something doesn't when it should. Maybe there's one root cause?

                    kshegunovK Offline
                    kshegunovK Offline
                    kshegunov
                    Moderators
                    wrote on last edited by
                    #39

                    @Chris-Kawa said in Known issues with Qt Forum:

                    I have another kinda following the same theme - the number by the notifications bell icon does not go away but there's no new notifications inside.

                    I would bet this isn't upgrade related, because I've experienced it pre-upgrade. Rather rarely but it has happened. Clicking "Mark all read" removes the red indicator (obviously), but I have never been able to trigger it intentionally nor do I have any clue why it happens.

                    Read and abide by the Qt Code of Conduct

                    1 Reply Last reply
                    0
                    • AndySA Offline
                      AndySA Offline
                      AndyS
                      Moderators
                      wrote on last edited by
                      #40

                      After a bit of investigation, I think that the problem lies in the DB or potentially in the version of MongoDB being used, which might explain things. I have at least figured out where it gets this data from (at least I think I have) so I will continue to move forward with trying to see if the data compares as a result and work from that. I do want to get this fixed as it is very annoying :)

                      Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                      JonBJ 1 Reply Last reply
                      0
                      • AndySA AndyS

                        After a bit of investigation, I think that the problem lies in the DB or potentially in the version of MongoDB being used, which might explain things. I have at least figured out where it gets this data from (at least I think I have) so I will continue to move forward with trying to see if the data compares as a result and work from that. I do want to get this fixed as it is very annoying :)

                        JonBJ Offline
                        JonBJ Offline
                        JonB
                        wrote on last edited by
                        #41

                        @AndyS
                        I suppose a whole bunch of must-have, new features we are getting from new forum updates is making this all worthwhile?? Because otherwise it was just fine as it was until a month or so ago... :)

                        AndySA 1 Reply Last reply
                        0
                        • JonBJ JonB

                          @AndyS
                          I suppose a whole bunch of must-have, new features we are getting from new forum updates is making this all worthwhile?? Because otherwise it was just fine as it was until a month or so ago... :)

                          AndySA Offline
                          AndySA Offline
                          AndyS
                          Moderators
                          wrote on last edited by
                          #42

                          @JonB There are some features that I have noticed, but the main thing is down to security fixes too. We were so far behind that it was a risk in that respect and as a result it is better to be up to date to avoid anything known being exploited. Better to be safe than sorry after all :)

                          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                          JonBJ 1 Reply Last reply
                          0
                          • Chris KawaC Chris Kawa

                            I have another kinda following the same theme - the number by the notifications bell icon does not go away but there's no new notifications inside. I thought maybe they are just not highlighted like they used to so I clicked through all of them one by one but the number stays. Curiously when opened in another browser the number is cleared, so I think it's some sort of yet another caching issue.
                            notifications bell
                            All those problems seem weirdly similar. Like something gets cached that shouldn't or something doesn't when it should. Maybe there's one root cause?

                            K Offline
                            K Offline
                            koahnig
                            wrote on last edited by
                            #43

                            @Chris-Kawa said in Known issues with Qt Forum:

                            I have another kinda following the same theme - the number by the notifications bell icon does not go away but there's no new notifications inside. I thought maybe they are just not highlighted like they used to so I clicked through all of them one by one but the number stays. Curiously when opened in another browser the number is cleared, so I think it's some sort of yet another caching issue.
                            notifications bell
                            All those problems seem weirdly similar. Like something gets cached that shouldn't or something doesn't when it should. Maybe there's one root cause?

                            This is possibly not introduced with update. I have seen in the past the number of notifications did not match the number of highlighten entries. Those entries have been highlightened with a new opening of box. Typically this occured when the number of notifications was "high" around 6 or more.
                            PS: Guess not everybody considers these as high numbers ;)

                            Vote the answer(s) that helped you to solve your issue(s)

                            1 Reply Last reply
                            0
                            • AndySA AndyS

                              @JonB There are some features that I have noticed, but the main thing is down to security fixes too. We were so far behind that it was a risk in that respect and as a result it is better to be up to date to avoid anything known being exploited. Better to be safe than sorry after all :)

                              JonBJ Offline
                              JonBJ Offline
                              JonB
                              wrote on last edited by
                              #44

                              @AndyS said in Known issues with Qt Forum:

                              @JonB There are some features that I have noticed, but the main thing is down to security fixes too. We were so far behind that it was a risk in that respect and as a result it is better to be up to date to avoid anything known being exploited. Better to be safe than sorry after all :)

                              Here's a new one, which I thought I had noticed, but wasn't sure. You wrote @JonB in your reply, but I did not get any "Notification" of your post (I have checked the list of Notifications to make sure I did not miss). This seems to have happened a few times lately, whereas in the past I don't think it did.

                              Is this a new "feature", or is it to do with the way you posted the response and it has always been like that for the way you wrote it? :)

                              1 Reply Last reply
                              0
                              • AndySA Offline
                                AndySA Offline
                                AndyS
                                Moderators
                                wrote on last edited by
                                #45

                                @JonB It should have worked and it did come up before but that was supposedly resolved. So it seems that it has come back again but I also feel that this is all related to the same cause so I just need to figure out what that is. I was hoping to do that today but something more pressing came up so I had to deal with that first. But hopefully I will be able to move forward with this soon. Although it works for me, it bugs the hell out of me too :)

                                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                1 Reply Last reply
                                0
                                • AndySA Offline
                                  AndySA Offline
                                  AndyS
                                  Moderators
                                  wrote on last edited by
                                  #46

                                  To update. I have been spending some time trying to understand why the unread posts looks wrong, I am still going round in circles but at least it seems that the the database is correct so the forum is not doing the logic correctly. I am still trying to get my head around that part of the code but I have not connected all the dots yet, but progress is being made!

                                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                  1 Reply Last reply
                                  2
                                  • AndySA Offline
                                    AndySA Offline
                                    AndyS
                                    Moderators
                                    wrote on last edited by
                                    #47

                                    After further investigation with the unread posts issue (which is connected to the wrong vote count and so on) it has been placed in the hands of IT now. After checking the database and NodeBB, the problem does not seem to stem from there but potentially due to how our forum is generally hosted it would seem. I was able to see two different set of unread lists from the same IP but on two different computers. Indicating that it is not consistently incorrect but something else seems to be getting in the way here. We hope to have it resolved soon, and I will focus on the other known issues while that goes on.

                                    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                    ODБOïO 1 Reply Last reply
                                    0
                                    • AndySA AndyS

                                      After further investigation with the unread posts issue (which is connected to the wrong vote count and so on) it has been placed in the hands of IT now. After checking the database and NodeBB, the problem does not seem to stem from there but potentially due to how our forum is generally hosted it would seem. I was able to see two different set of unread lists from the same IP but on two different computers. Indicating that it is not consistently incorrect but something else seems to be getting in the way here. We hope to have it resolved soon, and I will focus on the other known issues while that goes on.

                                      ODБOïO Offline
                                      ODБOïO Offline
                                      ODБOï
                                      wrote on last edited by ODБOï
                                      #48

                                      @AndyS Is there any real benefit in the last 'Updates' ?
                                      I mean nothing really changed.., i only can see a useless 'votes' column in the topic list (usless because it counts OPs question votes) and nothing else.
                                      is it worth to introduce 50 bugs for that ? Forum is broken for nothing for days

                                      • "last answer" feature is broken
                                      • sometimes you see "No one has replied" but there are 3-4 answers already
                                      • upvotes show 0 if vote < 2
                                        ...
                                        ...
                                      kshegunovK AndySA 2 Replies Last reply
                                      1
                                      • ODБOïO ODБOï

                                        @AndyS Is there any real benefit in the last 'Updates' ?
                                        I mean nothing really changed.., i only can see a useless 'votes' column in the topic list (usless because it counts OPs question votes) and nothing else.
                                        is it worth to introduce 50 bugs for that ? Forum is broken for nothing for days

                                        • "last answer" feature is broken
                                        • sometimes you see "No one has replied" but there are 3-4 answers already
                                        • upvotes show 0 if vote < 2
                                          ...
                                          ...
                                        kshegunovK Offline
                                        kshegunovK Offline
                                        kshegunov
                                        Moderators
                                        wrote on last edited by
                                        #49

                                        @LeLev said in Known issues with Qt Forum:

                                        Is there any real benefit in the last 'Updates' ?

                                        1. Security updates
                                        2. I, personally, have been waiting for the edit history feature for ages ...

                                        Read and abide by the Qt Code of Conduct

                                        1 Reply Last reply
                                        3
                                        • ODБOïO ODБOï

                                          @AndyS Is there any real benefit in the last 'Updates' ?
                                          I mean nothing really changed.., i only can see a useless 'votes' column in the topic list (usless because it counts OPs question votes) and nothing else.
                                          is it worth to introduce 50 bugs for that ? Forum is broken for nothing for days

                                          • "last answer" feature is broken
                                          • sometimes you see "No one has replied" but there are 3-4 answers already
                                          • upvotes show 0 if vote < 2
                                            ...
                                            ...
                                          AndySA Offline
                                          AndySA Offline
                                          AndyS
                                          Moderators
                                          wrote on last edited by
                                          #50

                                          @LeLev the issues you are seeing are not connected to the forum updates at all from what I can tell. Something has gone off with the setup itself which is why the issues are happening. As mentioned in my latest update I was able to see on two different computers a different result, it was correct on one computer but incorrect on the other. Therefore both the database and forum software are appearing to work correctly. However we do have some form of load distribution in place for the server so we suspect something might be wrong on that side of things so it is being investigated further.

                                          It is unfortunate that this happened, but at least with future updates it will be possible to do it closer to the release so it makes it easier to stay on top of issues as they are occur and we hope to have this one solved soon.

                                          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                          1 Reply Last reply
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