Delete Account

[SGaist]

Ping @tekojo

[tekojo]

Hi @ijustwanttodeletemyaccount
On the profile page there is the link to contact support. (it says to change your email). Use that to ask for a delete.

[deleted5]

hello,

I am unable to locate the page you're referring to. Could you please provide a url ?

Regards.

[SGaist]

https://account.qt.io/support/new_request

[deleted5]

hello,

thank you for reply. Unfortunately, this URL redirects me to https://account.qt.io/qtaccount, which doesn't contain any mailto: field. There is, however, a link to the support center, which require a commercial license that I don't have.

The Knowledge Base also confirms that I need to use the support center :

How can I remove my Qt Account?
Just contact us via Qt Account - Support Center and we will remove your Qt Account from use.

Is there a way for a user without a commercial license to remove his account ?

Regards.

[JKSH]

Hi @ijustwanttodeletethisaccount,

At the bottom of https://account.qt.io/profile there's a line that says, "Need email change? Contact support." Where does that link take you?

[deleted5]

Hello,

Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
As you can see, there's no line saying 'Need email change ? Contact support', but there is an option to change e-mail, which just leads to a form asking for the new e-mail address (and the password to authorize the change).

A ctrl-f can't find 'need' either on the page. Am I missing something ?

Cheers.

[JKSH]

@ijustwanttodeletethisaccount said in Delete Account:

Hello,

Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
As you can see, there's no line saying 'Need email change ? Contact support'

Hmm... looks like the page is different for users with a license and users without. Here's mine:

@tekojo?

[tekojo]

That's a surprise to me.

I asked the account admins what to do.

[tekojo]

@ijustwanttodeletethisaccount
Contact qtaccount (at) qt.io to get the account deleted.
The link is really missing from the pages, and that needs to be fixed.

[deleted5]

Will do. Thanks everyone for your time !

[A Former User]

Delete my account please

[SGaist]

@jccastro hi,

Go to https://account.qt.io/s/profile/
At the bottom of the page, there's a link to follow to delete your account.

[JKSH]

@SGaist said in Delete Account:

@jccastro hi,

Go to https://account.qt.io/s/profile/
At the bottom of the page, there's a link to follow to delete your account.

Note that there are 2 different web portals, depending on your license type:

• Commercial users use https://account.qt.io/s/profile/ (you might need to click on your name at the top-right corner and select "My Profile")
• Community users use https://my.qt.io/profile

But as @SGaist said, both portals have a "Delete account" link at the bottom