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[solved] Installer certificate problem

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certificatemaintenancetoolssl failed
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  • D Offline
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    deleted28
    wrote on 9 Apr 2015, 07:44 last edited by deleted28 4 Dec 2015, 07:36
    #1

    Hello,
    need some help to install Qt from installer, please.
    I do not know how to handle/ repair/ fix this problem.

    ./qt-opensource-linux-x64-1.6.0-8-online.run
    Warning: QString::arg: Argument missing: SSL error: %s, The issuer certificate of a locally looked up certificate could not be found

    Warning: QString::arg: Argument missing: SSL error: %s, The root CA certificate is not trusted for this purpose

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    • M Offline
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      mcosta
      wrote on 9 Apr 2015, 09:24 last edited by
      #2

      Hi,

      seems only a Warning.
      Is the Installer failing??

      Once your problem is solved don't forget to:

      • Mark the thread as SOLVED using the Topic Tool menu
      • Vote up the answer(s) that helped you to solve the issue

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        deleted28
        wrote on 9 Apr 2015, 09:36 last edited by deleted28 4 Sept 2015, 09:46
        #3

        The setupwindow of the installer shows a a red message:

        Network error while downloading target: '/tmp/qt_temp.XM5660'.
        Error: SSL handshake failed:

        now the quit option is the only possible.

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        • M Offline
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          mcosta
          wrote on 9 Apr 2015, 09:47 last edited by
          #4

          mmmm,

          some issue contacting the server.
          I just ran the Maintenance Tool (on OS X) and it worked (but was slower than usual).

          Once your problem is solved don't forget to:

          • Mark the thread as SOLVED using the Topic Tool menu
          • Vote up the answer(s) that helped you to solve the issue

          You can embed images using (http://imgur.com/) or (http://postimage.org/)

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          • D Offline
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            deleted28
            wrote on 9 Apr 2015, 10:00 last edited by
            #5

            I used the Maintenance Tool for the last weeks without any problem.
            Something changes and i have no idea what changed. So i removed all, downloaded a fresh online-installer and tried to get a fresh qt this way. Unfortunately i do not have any idea on certificates, SSL and similar stuff. Using OpenSuse 13.1 64

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            • S Offline
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              Sanchir Kartiev
              wrote on 10 Apr 2015, 04:28 last edited by
              #6

              I have the same problem with online installer. Looks like issue with certificate on server.
              How can I fix this.

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              • D Offline
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                deleted28
                wrote on 10 Apr 2015, 06:38 last edited by deleted28 4 Oct 2015, 06:56
                #7

                Hi Sanchir,

                thanks you for this info. I fear we can not do anything in this case and need to wait for attention of the Qt-team. Maybe we should consider to post this problem somewhere else (e.g. in "General and Desktop") , the attention here is rather poor. Anyway, good to know, that it is possible,
                that I did not cause this problem myself, as usual :)
                I also tried to download the offline installer "qt-opensource-linux-x64-5.4.1.run". This ends up with a empty repository list. After adding
                "http://download.qt.io/online/qt5/linux/x64/online_repository/" in MaintenanceTool/ Settings i got the same error "ssl handshake failed"

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                • S Offline
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                  SGaist
                  Lifetime Qt Champion
                  wrote on 10 Apr 2015, 22:26 last edited by
                  #8

                  Hi,

                  You can try changing the mirror used with QtSdkRepoChooser

                  Hope it helps

                  Interested in AI ? www.idiap.ch
                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                  • D Offline
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                    deleted28
                    wrote on 11 Apr 2015, 07:06 last edited by
                    #9

                    Hello SGaist

                    i tried this already yesterday and it works nice to setup the alternative mirror. But the ssl handshake failure persists :(
                    Problem is, i do not even know how this certificate stuff works.
                    Do you understand the mechanismn ?

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                    • D Offline
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                      deleted28
                      wrote on 12 Apr 2015, 07:33 last edited by deleted28 4 Dec 2015, 07:47
                      #10

                      hello,

                      now it works again, but i do not really know why
                      As for OpenSuse 13.1 64, i installed additional packages (2nd and 3rd in the list below). 1st was on system already during the recent errors.

                      • ca-certificates - Utilities for system wide CA certificate installation
                      • ca-certificates-cacert - CAcert root certificates
                      • ca-certificates-mozilla - CA certificates for OpenSSL

                      Also used https://github.com/JKSH/QtSdkRepoChooser
                      and chose "qtmirror.ics.com". Then added the given path to
                      MaintenanceTool / Settings / User defined repositories and
                      started update. MaintenanceTool got updated and in a second run also qtcreator. Maybe it's not necessary to use the RepoChooser after installing the ca-certificates-cacert and ca-certificates-mozilla but I'm not sure. Hopel this helps

                      Another question: How to logout from this forum and how to enable email notifications on thread replies ?

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                      • S Offline
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                        SGaist
                        Lifetime Qt Champion
                        wrote on 12 Apr 2015, 22:10 last edited by
                        #11

                        Click on the profile icon (your avatar) and it's the last entry in the menu.

                        For the mail settings, go to your profile then settings

                        Interested in AI ? www.idiap.ch
                        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

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                          deleted28
                          wrote on 13 Apr 2015, 05:58 last edited by
                          #12

                          SGaist,

                          found the mail settings but not the logout (?)

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                          • M Offline
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                            mcosta
                            wrote on 13 Apr 2015, 07:22 last edited by
                            #13

                            Hi,

                            click on the button with your avatar and the last entry in the menu is Logout

                            Once your problem is solved don't forget to:

                            • Mark the thread as SOLVED using the Topic Tool menu
                            • Vote up the answer(s) that helped you to solve the issue

                            You can embed images using (http://imgur.com/) or (http://postimage.org/)

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                            • D Offline
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                              deleted28
                              wrote on 13 Apr 2015, 07:48 last edited by
                              #14

                              No, there is no "logout" or similar, I'm too stupid or too blind.

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                              • M Offline
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                                mcosta
                                wrote on 13 Apr 2015, 07:51 last edited by
                                #15

                                Hi,

                                here Imgur

                                Once your problem is solved don't forget to:

                                • Mark the thread as SOLVED using the Topic Tool menu
                                • Vote up the answer(s) that helped you to solve the issue

                                You can embed images using (http://imgur.com/) or (http://postimage.org/)

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                                  deleted28
                                  wrote on 13 Apr 2015, 07:54 last edited by
                                  #16

                                  mcosta,

                                  Yes, found it - not too blind but too stupid :)
                                  thank you

                                  1 1 Reply Last reply 28 Nov 2024, 15:13
                                  0
                                  • D deleted28
                                    13 Apr 2015, 07:54

                                    mcosta,

                                    Yes, found it - not too blind but too stupid :)
                                    thank you

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                                    1XU7
                                    wrote on 28 Nov 2024, 15:13 last edited by
                                    #17

                                    @deleted28 said in [solved] Installer certificate problem:

                                    mcosta,

                                    Yes, found it - not too blind but too stupid :)
                                    thank you

                                    Don't worry, i tried to click "Logout" on the image...

                                    In my case, changing to a local installer copy worked fine..
                                    Really strange since both have the same size, same version...

                                    Ultimately there are many developing tools that are behaving so randomly, including Visual Studio..
                                    I think machine are getting closer to humankind..

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