I can't use the Qt online installer

[Alex-SE]

Same here, looks like the servers got an issue. my.qt.io doesn't work either.

[victor_g]

I also have the same issue. I have tried using the online installer and the maintenance tool and they are both unable to get me to login to Qt.

[timafaer]

I also get the same message: Internal server error occured

[umizzz]

anyone solve this issue? so hard...

[timafaer]

@umizzz I think the server's down.

[victor_g]

I hope they fix this issue ASAP

[JKSH]

The server is down: https://downdetector.com/status/heroku/

[victor_g]

@JKSH said in I can't use the Qt online installer:

The server is down: https://downdetector.com/status/heroku/

A fallback would have been appreciated.

[AlGrenadine]

https://bugreports.qt.io/browse/QTBUG-137512

[horatb]

I would suggest that this issue demonstrates the potential value of a complete offline installer. QT used to offer a full offline installer that included everything needed to begin working. Examples, qmake, documentation, etc. were all included. I would love to see the return of a complete offline installer (the current offline installer lacks numerous features). While the online installer does provide the latest / greatest and offers licensing checks, it is a more brittle solution that can lead to problems such as this. I certainly hope this issue is resolved soon and many thanks to the QT team for their hard work!

[SGaist]

@horatb offline installers are still available to commercial customers. But I get your point.

As for issue resolution, it highly depends on Heroku's capacity to fix the issue(s) they are currently experiencing.