Cannot Launch QT Creator with recent installer (downloaded on Jan. 11, 2025 from QT website) for Linux Arm64; I have been using QT for almost 2 years

QtFriend2024

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QtFriend2024

@QtFriend2024 said in Cannot Launch QT Creator with recent installer (downloaded on Jan. 11, 2025 from QT website) for Linux Arm64; I have been using QT for almost 2 years:

Device: NVIDIA Jetson Orin Nano
Operating System: Ubuntu 22.0.4
QT Creator Installer: qt-online-installer-linux-arm64-4.8.1.run

Summary

Before I accepted the update QT Creator suggested to me, I was able to use QT Creator just fine on my NVIDIA device. After I accepted the update, QT Creator stopped launching. I did a clean uninstall and install but still the same issue. There is something wrong with the new version or update.

Cannot Launch QT Creator

QT Creator Installer: qt-online-installer-linux-arm64-4.8.1.run (downloaded from the QT website on Jan. 11, 2025)

The installer runs into errors such as qmake crashing and other I don't remember. When I click on "retry," the errors kept repeating, so I clicked on "Ignore." After the installer completed, I tried to launch QT Creator but it won't launch due to the errors below:
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/qtcreator/libUtils.so.15)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libm.so.6: version `GLIBC_2.38' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/Qt/lib/libQt6Gui.so.6)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libc.so.6: version `GLIBC_2.38' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/Qt/lib/libQt6Gui.so.6)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libc.so.6: version `GLIBC_2.38' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/Qt/lib/libQt6Network.so.6)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libc.so.6: version `GLIBC_2.38' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/qtcreator/../Qt/lib/libQt6Test.so.6)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.31' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/qtcreator/libNanotrace.so.15)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/qtcreator/libNanotrace.so.15)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libm.so.6: version `GLIBC_2.38' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/qtcreator/../Qt/lib/libQt6Qml.so.6)
/home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /home/username/Qt/Tools/QtCreator/bin/../lib/qtcreator/../Qt/lib/libQt6Qml.so.6)

strings libstdc++.so.6 | grep GLIBCXX_
GLIBCXX_3.4
GLIBCXX_3.4.1
GLIBCXX_3.4.2
GLIBCXX_3.4.3
GLIBCXX_3.4.4
GLIBCXX_3.4.5
GLIBCXX_3.4.6
GLIBCXX_3.4.7
GLIBCXX_3.4.8
GLIBCXX_3.4.9
GLIBCXX_3.4.10
GLIBCXX_3.4.11
GLIBCXX_3.4.12
GLIBCXX_3.4.13
GLIBCXX_3.4.14
GLIBCXX_3.4.15
GLIBCXX_3.4.16
GLIBCXX_3.4.17
GLIBCXX_3.4.18
GLIBCXX_3.4.19
GLIBCXX_3.4.20
GLIBCXX_3.4.21
GLIBCXX_3.4.22
GLIBCXX_3.4.23
GLIBCXX_3.4.24
GLIBCXX_3.4.25
GLIBCXX_3.4.26
GLIBCXX_3.4.27
GLIBCXX_3.4.28
GLIBCXX_3.4.29
GLIBCXX_3.4.30
GLIBCXX_3.4.31
GLIBCXX_3.4.32
GLIBCXX_TUNABLES
GLIBCXX_DEBUG_MESSAGE_LENGTH

Axel Spoerl

You have probably installed Qt from a broken mirror.
You need to uninstall and use another mirror instead, where you don’t have to ignore missing files.
https://wiki.qt.io/Online_Installer_4.x

QtFriend2024

I guess, the GLIBC 2.35 my device is not the right one. I downoloaded the glibc 2.38 source code and made it but can't get the app to use the 2.38 version.

ldd --version
ldd (Ubuntu GLIBC 2.35-0ubuntu3.8) 2.35
Copyright (C) 2022 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

Axel Spoerl

That may also be a problem, but it’s independent from the obviously incomplete installation.
See here for supported platforms:
https://doc.qt.io/qt-6/supported-platforms.html

QtFriend2024

@Axel-Spoerl Hi thanks for the reply. I downloaded the installer directly from https://www.qt.io/download-qt-installer-oss

QtFriend2024

@Axel-Spoerl Thank you.

I see the Note at that link:
"Note: For Linux on Arm on desktops, we use Raspberry Pi 5 with 8GB RAM and Ubuntu 24.04 as a reference platform. If you have an issue with another hardware, please try to reproduce the issue on Raspberry Pi 5. We plan to move to regular platform support when a wider range of ARM-based desktop hardware becomes available."

michael Xu

I meet the exactly problem, early version no problem, but now only V6.0 above avaialable, but after download and install , always show home/username/Qt/Tools/QtCreator/bin/qtcreator: /lib/aarch64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required b

QtFriend2024

*** SOLUTION ****
Getting QT and QT Creator working on
the NVIDIA Jetson Orin Nano with JetPack 6.1 (Ubuntu 22.04 and GLIBC 2.35):

Make sure you have a license for QT
Log into your licensed QT account at the qt.io website
Go to Downloads > All Downloads
Go to the QT Online Installer section
Download the installer for "Qt online installer for Linux ARM64" . Name of file that gets downloaded: qt-online-installer-linux-arm64-4.8.1.run
5-0) Run from the terminal: chmod +x <path to installer>/qt-online-installer-linux-arm64-4.8.1.run
5-1) Start the installer from the terminal: ./qt-online-installer-linux-arm64-4.8.1.run
Log in via the installation wizard with your QT licensed account
The Installer should welcome you to the QT Commercial setup
Select an empty or non-existing directory to install QT.
Click on "Custom Installation"
At the "Select Components" step, click on the "Archive" checkbox and click on the "Filter" button
After the archived versions are fetched, expand "Qt" node in the components tree
Select the "Qt 6.7.3" checkbox
Collapse the component tree
Click on "Qt Creator" node
DE-SELECT "Qt Creator 15.0.1". No checkbox under the "QT Creator" node should be selected! We will install an older version of QT Creator separately.
Complete Installation successfully
Go back to the qt.io website. Go to Downloads > All Downloads.
Under the "Products" section on the website, filter for Product="Qt Creator", Version=14.0.2, Host OS="Linux"
Click on "Qt Creator installer for Linux ARM64". It should expand and give you a link to its installer.
Download the QT Creator installer: qt-creator-enterprise-linux-arm64-14.0.2.run
Run from the terminal: chmod +x <path to installer>/qt-creator-enterprise-linux-arm64-14.0.2.run
Run from the terminal: ./qt-creator-enterprise-linux-arm64-14.0.2.run
Log in via the installation wizard with your QT licensed account
Complete the installation into an empty directory
Manually create a new sub-directory with the name "QTCreator" under <QT 6.7.3 installation directory>/Tools
Go into the qt-creator-14.0.2 directory (or wherever you installed Qt Creator) and copy sub-directories named "lib", "bin" and "share" from the qt-creator-14.0.2 parent directory to <QT 6.7.3 installation directory>/Tools/QtCreator
Launch QT Creator from within <QT 6.7.3 installation directory>/Tools/QtCreator/bin/qtcreator
When you open a project with this instance of QT Creator, there will be a notification at the bottom of the window asking you to "Link to Qt" (I think this is the verbiage). Open the notification to agree to Link to Qt.
Link this instance of QT Creator with Qt at <Qt 6.7.3 installation parent directory>
DONE!

QtFriend2024

@michael-Xu I just posted the solution here!